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Job ID: 10114669
Sofia
Permanent
Hybrid
Haven’t found any interesting job offer? No problem! Send us your resume and we will add it to our base. We browse our CV database during every recruitment project.
You’ll be joining a network of 34,000 experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that. Our purpose is to create a better outcome for you.
Job Description
you can work full-time or part-time – we can adapt the schedule to your individual situation
you can choose between voice and non-voice customer service role
you can work from home, go hybrid or work from one of our offices – whatever works for you
we will give you full on the job training & equipment
Day in the Company
you will support customers and answer their questions via phone, webchat, email
you will practice your language skills every day
we want you to succeed, so you will get full support from your Line Manager, dedicated Trainer and Quality Analyst
What’s in it for you:
- Flexibility that works for you – we have remote, hybrid and office based roles with full time or part time opportunity.
- Extra opportunities to shine – join project initiatives and earn additional rewards (both material and non-material).
- Stay fuelled and focused – benefit from meal vouchers every month.
- Take care of your health – with supplementary medical insurance.
- Bring a friend, get rewarded – our referral bonus program gives you extra perks when you recommend new colleagues.
- Work-life balance that matters – friendly teams, supportive leaders, and a positive atmosphere.
- International experience every day – collaborate in a diverse, multinational environment influenced by British work culture.
- Inclusive employee networks – join communities that celebrate diversity, where you can connect, share, and learn.
- Practical everyday support – open a bank account right in the office and get help with tax ID issuance or Bulgarian ID cards if you’re moving from abroad.
About Capita
Capita is a consulting, transformation and digital services business. We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens. We're driven by our purpose: to create better outcomes – for our employees, clients and customers, suppliers and partners, investors, and society. We're committed to being a responsible business – in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors.
Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens. We partner with clients and provide them with the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people’s lives easier and simpler. We operate in the UK, Europe, India and South Africa and currently have 34,000 talented people working in our three divisions: Capita Experience, Capita Public Service and Capita Portfolio.
We are an equal opportunity employer, which means we will consider all qualified applicants regardless of gender identity or expression, ethnic origin, national origin, religion or belief, age, sexual orientation, disability status, or any other protected characteristic. We recruit and develop our people based on merit and passion for improving results, and we are committed to creating an inclusive environment for all employees.
About us
Capita is a consulting, transformation and digital services business. We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens. We're driven by our purpose: to create better outcomes – for our employees, clients and customers, suppliers and partners, investors, and society. We're committed to being a responsible business – in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors.
Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens. We partner with clients and provide them with the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people’s lives easier and simpler. We operate in the UK, Europe, India and South Africa and currently have 55,000 talented people working in our three divisions: Capita Experience, Capita Public Service and Capita Portfolio.