Who we are and what we do

Capita is made up of three divisions, and as Capita Local Public Services, we fall into the Public Services division. We provide services and solutions that improve outcomes and efficiencies so local authorities can focus on what matters in their communities. 

With the huge demands placed on the future prosperity of the UK, planners will play a pivotal role in helping the country to build back better. We’re using technology, innovation and domain knowledge to improve services and deliver savings.

Our teams are making significant differences to communities, making areas safer and improving amenities, so local authorities can focus on what matters.

We’re a large, friendly and supportive team. There are lots of opportunities to develop yourself professionally, plus lots of flexibility around working hours.

What do our planning roles involve

Development management – we positively manage end to end planning and related applications to foster the delivery of sustainable development. We look for solutions rather than problems and work proactively on developments to improve the economic, social and environmental conditions.


Planning enforcement – we process breaches of planning control from initial investigation to making recommendations on an appropriate course of action.


Planning policy – we support the full range of planning policy documents, including local plans and supplementary planning documents; community infrastructure levy charging schedules; local development schemes; annual monitoring reports and statements of community involvement.


Planning validation – our planning validation service helps clients to handle their workload, clear application backlogs and meet service commitments by validating all types of electronic and paper planning applications.


We’re currently recruiting for the following roles: 

  • Principal Planner
  • Senior Planner
  • Planner
  • Planning Graduate


If you’d like to apply to any of these roles, please click the button below

Ambition is expected and rewarded

What’s it like working for Capita

Our team comprises over 200 planning professionals with over 70 chartered town planners – recently ranked in the top 10 consultants in the UK – which presents an unrivalled opportunity to be involved in a wide range of projects, with scope for career advancement and a varied CV, with the security of working for one employer.

Ambition is expected and rewarded, and we invest heavily in our people, recognising that our staff are our most valuable asset. We provide mentoring, individual training plans and accelerated schemes to foster an environment of continual personal development and we offer learning and development opportunities tailored to meet the needs and aspirations of each individual enabling them to grow and succeed with Capita. See our development management and planning policy career pathway guidance which looks at our roles, the types of work undertaken, our salary bandings and the career support we provide you with at every step of your journey as a town planner working in these areas.

Check out our video, where you can hear from the team about what it’s really like to work here.


At Capita, we empower you to work in flexible ways. Instead of working full time in an office, you can work from home for the majority of your time. You’ll have an assigned Capita office with access to a hot desk as needed. We operate from the following locations: London Borough of Barnet (our joint venture known as Re), Breckland, Manchester, North Tyneside and Belfast.

Our time in the office will be focused on interactions with our colleagues and clients; and our time working from home allows us to focus, engage virtually and be more productive.


We employ over 100 planning professionals and can deliver planning services to any local authority in the UK from our planning hubs.

Planning team

Your development and our future ambitions

Our Planning team has a number of new and emerging service offerings we’re developing, including:

Major Development – our service gives local authorities immediate access to high quality resources to process major planning applications at pace. Our service enables our customers to fill skills gaps to accelerate major planning applications, housing growth and economic regeneration, which in turn increases the council’s revenue.

Accelerated Plan Making – preparing a Local Plan is a complex and time-consuming process. Here at Capita Local Public Service, we have a pool of experience strategic planners ready to help accelerate plan making. We will work through all the stages, from the creation of an updated plan to specially where all that’s needed is a little help.


Consultancy – leading on the provision of planning consultancy services to our public sector clients across Capita Local Public Services, including local authorities, health trusts and education authorities. Services include formulating planning strategies from project conception through to planning consent. Our services include full support to help clients achieve planning policy compliance as far as possible.

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Life at Capita

Find out what it’s like to work at Capita, from our range of benefits which allow our people to focus on their health and wellbeing to our employee network groups.

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Hear from our people

Find out what people at Capita really think about working here – a selection of videos and blogs created by Capita colleagues working across a diverse range of roles.

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Our locations

We employ over 52,000 talented and passionate colleagues across the world, each of them committed to delivering better outcomes for our clients. Find out where your nearest team is.

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Have a query? Head over to our frequently asked questions (FAQs) section where you’ll find everything you need to know about Capita, from application to interview to selection.

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