India is where you’ll find our largest multi-client service centre. Over 7,500 experienced colleagues work across five modern offices, delivering back-office administration, front-office customer care and technology services.
Our teams have a broad range of expertise in the digital back-office space and have a mature practice in health research and consulting.
Our five offices are based in Mumbai, Pune and Bangalore and offer state-of-the-art IT infrastructure and facilities. The teams in India deliver a wide range of services to over 20 prestigious UK clients and work across multiple sectors.
This is our corporate office and works with clients in telecoms, logistics, finance and Life & Pensions. We offer services in back office and webchat operations, and our finance and HR shared services are also based out of this office.
Tower 10, Magarpatta, Pune
Two of our Pune offices are located in the Magarpatta district. In Tower 10, our colleagues work with clients across a wide range of sectors from insurance and utilities, and they deliver both back-office and web chat customer services.
SEZ Magarpatta, Pune
In our second Magarpatta office, we mainly support our operations within the retail space, with services in back-office administration, web chat and phone-based customer care.
Our third office in Pune houses our IT teams and specialists. Our expert teams offer niche skillsets within the IT space and include service desk analysts, software engineers, product owners and technical architects all helping to build and strengthen our IT capabilities.
Prestige Shanti Niketan (PSN), Bangalore
In our Bangalore office, we’re delivering back-office and web chat capabilities to the life and pensions, and utilities sectors.
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