£3 million cost saving
➥ How much our automation solution saved one organisation on procurement.
Using intelligent automation to rethink the art of the possible
By 2026, 60% of government organisations will prioritise business process automation to improve efficiency, decision-making and citizen experience. Find out how automation can empower your workforce.
Fast, accurate automation solutions for complex, intensive tasks
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How we help with organisational transformation
With our extensive and proven experience delivering successful transformations across public and private organisations, we’re a proven, trusted and yet innovative partner for the introduction and integration of intelligent automation into your operations:
Your step-by-step automation journey
Founded on industry leading methodologies, processes and consulting, we’re a world-class automation practice. Our team of RPA experts combine consultancy, product, design, data, economics and engineering to deliver your automation strategy and vision:
We build an automation pipeline with an impactful business case.
We clarify drivers for change such as experience, efficiency, cost & scale.
Analysis & design
Our detailed automated process flow ensures results align with business priorities.
We build processes to emulate team behaviour with full testing before go-live.
Reflects client operating hours. Automated triaging identifies errors.
Supporting government with intelligent automation
Using intelligent automation as the catalyst for digital transformation
We help local and central government to streamline processes, improve decision-making and optimise resources by applying our deep understanding of the unique public sector landscape to connect areas of automation for the greatest impact. From concept and deliver to support and optimisation, our scalable solutions provide clarity of processes and detailed audit trails for easier compliance.
Showcasing some of our technology partnerships
As an innovator in digital services, we deliver market-leading automation solutions that simplify and transform connections for our partners, including Microsoft and ServiceNow:
ServiceNow’s partnership with Capita strengthens our shared commitment to innovation and customer centricity. Together, we have tremendous potential to co-create intelligent solutions with the power of AI and automation.
Read about our work
Our related insights
Get in touch with our intelligent automation experts
Meet our automation experts
Intelligent Automation Consultant, Capita
Jiten is an automation consultant at Capita within the Consult and Transform business. Working closely with clients he identifies and consults on areas of improvement by leveraging automation and AI capabilities to support client challenges and enable them to transform their business. Jiten’s background is in automation and service transition, delivering client automated solutions with minimal impact to a business.