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When the Health and Safety Executive (HSE) wanted to strengthen gas safety provision, we brought our expert people, digital services and technology capabilities to the fore.
From our committed team of gas safety inspectors, to experienced customer service agents and the latest technology, we’re supporting the highest levels of public safety.
We’ve been managing the HSE’s Gas Safe Register since 2009, operating the official UK list of gas businesses and qualified gas engineers who are registered to work safely and legally on boilers, cookers, fires and all other gas appliances.
We’re responsible for checking the competence of engineers through our team of highly-trained gas safety inspectors, promoting awareness of gas safety and the register across the UK, Isle of Man, Jersey and Guernsey.
We also introduced the latest technology to enable citizens and gas engineers to easily and securely stream live video footage directly from their smartphones into our contact centre and technical helpline, which we man and operate daily.
In numbers: Capita’s impact on gas safety across the UK
80,000
Managing a growing register, from 35,000 businesses in 2009, to over 80,000 today
3.5 million
The number of calls to the helpline that we’ve managed
55,000 inspections
How many inspections we carry out annually to ensure gas work is safe
£500k
in additional revenue for Lambeth Council in under 10 months.
Why Capita – our proven record in improving gas safety outcomes
Read about our work
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With the appointment of the Science, Innovation and Technology Secretary, we consider how to bridge the skills gap and grow a digital, data, technology workforce fit for the future.
