Leveraging Capita’s size, scale & skills to streamline your learning processes, reduce admin & deliver the skills you need, faster.
As organisations look to grow amid a rapidly changing world, the scale and complexity of the capabilities they need changes frequently. This transformation can overwhelm internal learning functions, leaving them unable to scale at the required speed, or access the right learning resources to address the ever-growing range of skills needed.
Without a cohesive strategy, individual teams may either lack essential skills or independently organise their own learning initiatives, leading to duplication, inconsistency, and inefficiency. This not only wastes resources but also impedes the ability to gather critical data to measure learning effectiveness, track skill trends, and demonstrate the strategic value of learning.
Our managed learning services are designed to address these challenges through a partnership that not only removes the administrative burden for learning teams but also provides the insights and skills necessary for workforce transformation.
Ready to transform your learning and development strategy?
Upskilling > 500,000 people
➥ Each year, our services enable over 500,000 people to learn new skills and competencies, managing an annual learning and training budget of more than £180m.
61,000 booking requests
➥ Annually, we handle 61,000 learning requests across both the public and private sector.
Rapidly growing organisations
➥ Rapid growth is both a blessing & a challenge. As your workforce expands, it can be hard to keep up with the burgeoning skills requirements. You need a partner who can remove that burden, and give you workforce development insights built on expertise in working with companies of the size you want to become.
Large organisations
➥ Retaining sufficient strategic control of a large business is tough. You need a partner who can ensure a consistent pipeline of skills across your organisation and provide quick access to partners who can deliver the niche capabilities that makes your business unique.
Learning functions
➥ L&D is constantly being asked to do more with less, whilst becoming more strategic. When so much time is needed to complete basic administrative tasks, it’s hard to make this transformation happen. You need a partner who can not only remove the admin, but also provide advice and insights to help you deliver strategic transformation.
Size
Strong relationships with over 150 specialist training partners and public bodies mean we have a comprehensive suite of learning from best-in-class providers via our LearningPlace platform. With consolidated contracting and invoicing, you contract once with us and our dedicated operational and strategic partners deal with the rest across our entire supply chain. You benefit from our insights and perspectives from across our vast client base, as well as from our experts in areas such as AI and data, to help improve your processes.
Scale
Our agile resource model allows us to increase support seamlessly as you grow whilst our global reach and multi-lingual teams provide personalised regional support. We bring complex, bespoke subjects to life with end-to-end in-house learning experience design and delivery.
Skills
Our focus is on ensuring you have the skills you need to succeed which includes your own learning teams. By prioritising your internal capabilities over costly external experts, we enable a strategic approach to learning that is cost-effective, sustainable and supports the professional development of your people. This includes everything from consultancy to improve your learning data strategies, to providing the skills for creating social learning.
Helping to enhance learning for the Royal Air Force
As a sector, defence has been known for a traditional approach to training and development. Our learning team was tasked to challenge that and develop a future-thinking, blended approach that is tailored to the individual, that would modernise Royal Air Force (RAF) training while seamlessly transitioning to the digital environment.
Manage, source, deliver and report
We handle every aspect of your managed learning service from start to finish. Our proactive & fully managed service optimisation model ensures an agile, innovative service customised to your needs, providing comprehensive support throughout. Here are just some of the ways we support you:
Service delivery management
Operational queries, updates & improvements: Responsible for the end-to-end delivery of the operational service, including contractual compliance against agreed SLAs, and ensuring your colleagues get access to the skills they need; at the time they need them.
Strategic partnership
Advising senior stakeholders across your business: Responsible for ensuring we deliver the strategic learning programmes you need, providing insights & advice from our work with a vast, diverse client base.
Procurement rationalisation
Managing your supply chain: Managing multiple learning service providers can be time-consuming and complex, our advanced online platforms ensure seamless supplier onboarding, performance monitoring, and regular quality and pricing reviews.
Learning experience
In-house learning design & delivery: Taking complex topics and creating engaging, informing content at scale including videography & eLearning. Supporting you with everything from rapid skill development at scale, to complex technology adoption.
Financial and commercial
Consolidated risk & billing: All spend in one invoice at your chosen cadence, rigorous legal oversight to ensure suppliers work within your commercial requirements. Providing rigorous risk & financial management, without any of the admin.
LearningPlace
A new era in learning management, LearningPlace is a new approach to delivering your learning content. Our secure, web-based Learning Management System enables you to source from over 150 suppliers at precise pricing via an online order system. This self-service, real-time procurement platform maximises efficiency, providing a seamless user experience as we expertly handle all the backend processes.
Ready to transform your learning and development strategy?
Contact us today to discover how our managed learning services can make a difference for your organisation.