Taking the hassle out of pensions administration

Expectations of how people save for retirement are changing. Security, efficiency, and reliability are key factors whilst today’s pension schemes need to deliver better engagement through easily accessible, intuitive digital platforms.

Organisations now realise that putting the full responsibility of running a pension scheme in-house is a risk. Many in-house pension teams are severely stretched with even their day-to-day activities, such as pensioner payroll where there’s no margin for error, which means that any new pressures can seriously test even the best resourced teams.  It’s becoming increasingly important for employers to be able to free up these resources so they can spend less time on running their pension scheme, and more time on core activities.

As one of the largest third-party administrators in the UK, we take care of all the time-consuming administrative load, so organisations are free to focus on what they do best. We administer over 450 pension schemes with 4.3 million scheme members, offering an extensive range of customisable modules through our market-leading pensions software solutions. This includes schemes of all shapes and sizes, from defined benefit, defined contribution, cash balance, hybrid or master trust, to schemes with multiple sections, payrolls and members.

Good pensions management is a balance of achieving operational efficiency whilst meeting exacting standards of governance and evolving legislation and we help our customers navigate these changes smoothly.

With more than 250 years of combined experience, our experts provide a range of services that control costs, minimise risks and keep the scheme running efficiently.

Our pensions administration services

    Our pensions administration services help employers by: 

    • ensuring they stay fully compliant with the complex legislative and regulatory responsibilities enmeshed in pensions administration
    • allowing them to focus on their core business without the distraction of running a pension scheme
    • providing full visibility of costs and fee structures
    • providing peace of mind as certain activities such as pensioner payroll must be performed accurately
    • deployment of high-quality service delivery without heavy investment in technology.
    • pensions administration
    • finance, treasury and payroll services
    • member engagement and auto-enrolment
    • multiple communication channels with customers
    • secure maintenance of records and reporting
    • implementation and transitions

    Any organisation looking for an efficient and effective pensions administration solution so they can focus on their core business without having to worry about running a pension scheme, in a fast-evolving legislative landscape.



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