The data disconnect: Addressing the technical barriers to effective public sector data sharing Legacy systems, restricted APIs and siloed data hinder public sector data sharing. Explore the technical barriers and how they can be overcome. Read more
AI is fast, but is it fair? How leaders can tackle bias by design We explore how leaders can reduce the risk of bias through inclusive design, diverse data, and ongoing evaluation. Read more
Capita secures contract extensions with ScottishPower: a strategic partnership powering the future of customer experience Capita’s Contact Centre subdivision has secured a three-year extension to its partnership with Scottish Power, following a successful competitive tender process.
Capita plc Half Year Results 2025 The operational performance and momentum of the first half of 2025 gives confidence in our delivery of H2 2025 and our full year outlook remains unchanged.
Capita secures contract extensions with ScottishPower: a strategic partnership powering the future of customer experience Capita’s Contact Centre subdivision has secured a three-year extension to its partnership with Scottish Power, following a successful competitive tender process.
Capita plc Half Year Results 2025 The operational performance and momentum of the first half of 2025 gives confidence in our delivery of H2 2025 and our full year outlook remains unchanged.
Capita secures contract extensions with ScottishPower: a strategic partnership powering the future of customer experience Capita’s Contact Centre subdivision has secured a three-year extension to its partnership with Scottish Power, following a successful competitive tender process.
Capita plc Half Year Results 2025 The operational performance and momentum of the first half of 2025 gives confidence in our delivery of H2 2025 and our full year outlook remains unchanged.
Capita secures contract extensions with ScottishPower: a strategic partnership powering the future of customer experience Capita’s Contact Centre subdivision has secured a three-year extension to its partnership with Scottish Power, following a successful competitive tender process.
Capita plc Half Year Results 2025 The operational performance and momentum of the first half of 2025 gives confidence in our delivery of H2 2025 and our full year outlook remains unchanged.
Get in touch - local government resilience services Home Get in touch - local government resilience services First name Last name Email Company Job title I consent to receiving marketing and sales communications from Capita and its subsidiaries Yes No I've read and agreed with Capita's privacy notice CAPTCHA This question is for testing whether or not you are a human visitor and to prevent automated spam submissions. Our related insights Central government Defence Education Health Housing Justice & policing Local government Public services Transport Climate change Placemaking Property and infrastructure Resilience Digital transformation in public estates: Smarter assets, better outcomes Darren Howe Discover how data, AI, and smart tech are helping public estates cut costs, boost efficiency, and meet net zero goals through smarter asset management. 08/07/2025 6 Mins read Insight Central government Defence Education Health Housing Justice & policing Local government Public services Transport Climate change Placemaking Property and infrastructure Resilience The people factor: The impact of skills and labour shortages on public sector estates Stephen Ottewell We explore how workforce gaps impact public estates and discuss strategies including AI, training and partnerships, to build a future-ready, resilient public sector. 08/07/2025 6 Mins Read Insight Central government Defence Education Health Housing Justice & policing Local government Public services Transport Climate change Placemaking Property and infrastructure Resilience Transforming public sector estates for financial sustainability Stephen Ottewell Explore how strategic estate management helps the public sector cut costs, boost efficiency, and build long-term financial resilience across vital services. 19/06/2025 5 mins read Insight Central government Defence Education Health Housing Justice & policing Local government Public services Transport Climate change Placemaking Property and infrastructure Resilience Unlocking end-to-end success: Maximising operational efficiency in public sector estates Stephen Ottewell Explore strategies to modernise public estates, cut costs, and improve services through data, digital tools, and strategic asset management. 18/06/2025 4 mins read Insight Central government Justice & policing Local government Public services Welfare Automation Citizen experience Data and analytics Digital & technology Productivity Resilience Social value Vulnerability Making multi-agency data sharing work: From barriers to better outcomes Dave Tonks Read about Capita’s view and recommendations on overcoming cultural and technical barriers to multi-agency data sharing—improving outcomes in safeguarding and public safety. 13/06/2025 5 Mins read Insight Local government Artificial intelligence Resilience Fairness in aged debt: Using AI to improve collections without losing the human touch Edward Crouch Our top five take-aways from the DCN annual conference for how councils can leverage AI to support public services without losing the human touch. 03/04/2025 3 Mins read Insight
Central government Defence Education Health Housing Justice & policing Local government Public services Transport Climate change Placemaking Property and infrastructure Resilience Digital transformation in public estates: Smarter assets, better outcomes Darren Howe Discover how data, AI, and smart tech are helping public estates cut costs, boost efficiency, and meet net zero goals through smarter asset management. 08/07/2025 6 Mins read Insight
Central government Defence Education Health Housing Justice & policing Local government Public services Transport Climate change Placemaking Property and infrastructure Resilience The people factor: The impact of skills and labour shortages on public sector estates Stephen Ottewell We explore how workforce gaps impact public estates and discuss strategies including AI, training and partnerships, to build a future-ready, resilient public sector. 08/07/2025 6 Mins Read Insight
Central government Defence Education Health Housing Justice & policing Local government Public services Transport Climate change Placemaking Property and infrastructure Resilience Transforming public sector estates for financial sustainability Stephen Ottewell Explore how strategic estate management helps the public sector cut costs, boost efficiency, and build long-term financial resilience across vital services. 19/06/2025 5 mins read Insight
Central government Defence Education Health Housing Justice & policing Local government Public services Transport Climate change Placemaking Property and infrastructure Resilience Unlocking end-to-end success: Maximising operational efficiency in public sector estates Stephen Ottewell Explore strategies to modernise public estates, cut costs, and improve services through data, digital tools, and strategic asset management. 18/06/2025 4 mins read Insight
Central government Justice & policing Local government Public services Welfare Automation Citizen experience Data and analytics Digital & technology Productivity Resilience Social value Vulnerability Making multi-agency data sharing work: From barriers to better outcomes Dave Tonks Read about Capita’s view and recommendations on overcoming cultural and technical barriers to multi-agency data sharing—improving outcomes in safeguarding and public safety. 13/06/2025 5 Mins read Insight
Local government Artificial intelligence Resilience Fairness in aged debt: Using AI to improve collections without losing the human touch Edward Crouch Our top five take-aways from the DCN annual conference for how councils can leverage AI to support public services without losing the human touch. 03/04/2025 3 Mins read Insight