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Capita secures £62m contract renewal with major European telecom provider, expanding nearshore delivery and AI-enabled transformation

Capita launches The AI Catalyst Stack in drive to become the first AI-enabled BPO

Capita launches AI-driven managed SD-WAN service powered by AWS Cloud WAN

Capita leverages Salesforce’s Agentforce, aiming to become the UK’s leading agent-driven outsourcing solution

Capita launches AI Catalyst Lab to drive AI adoption across operations and transform client outcomes

Capita agrees partnership with GetVocal AI to drive improvements in customer experience for clients