The strategic role of procurement in enhancing business value Discover how strategic procurement maximises third -party spending, aligns with organisational goals, and ensures long-term success. Read more
Understanding the AI opportunity in government Insights and real-world examples from Capita’s Future Gov Summit on how AI is being used in public sector, what’s working, and what’s needed to scale success. Read more
Capita completes sale of Western Mortgage Services Limited’s mortgage servicing business assets The sale of the mortgage servicing business assets of Capita plc entity Western Mortgage Services Limited (WMSL) to Topaz Finance Limited (the Buyer) has completed.
Capita named as a ‘Major Contender’ in Everest Group’s CXM Services PEAK Matrix® Assessment 2025 Capita has been named the leading Major Contender in the Everest Group’s 2025 CXM Services PEAK Matrix® Assessment 2025 EMEA.
Capita completes sale of Western Mortgage Services Limited’s mortgage servicing business assets The sale of the mortgage servicing business assets of Capita plc entity Western Mortgage Services Limited (WMSL) to Topaz Finance Limited (the Buyer) has completed.
Capita named as a ‘Major Contender’ in Everest Group’s CXM Services PEAK Matrix® Assessment 2025 Capita has been named the leading Major Contender in the Everest Group’s 2025 CXM Services PEAK Matrix® Assessment 2025 EMEA.
Capita completes sale of Western Mortgage Services Limited’s mortgage servicing business assets The sale of the mortgage servicing business assets of Capita plc entity Western Mortgage Services Limited (WMSL) to Topaz Finance Limited (the Buyer) has completed.
Capita named as a ‘Major Contender’ in Everest Group’s CXM Services PEAK Matrix® Assessment 2025 Capita has been named the leading Major Contender in the Everest Group’s 2025 CXM Services PEAK Matrix® Assessment 2025 EMEA.
Capita completes sale of Western Mortgage Services Limited’s mortgage servicing business assets The sale of the mortgage servicing business assets of Capita plc entity Western Mortgage Services Limited (WMSL) to Topaz Finance Limited (the Buyer) has completed.
Capita named as a ‘Major Contender’ in Everest Group’s CXM Services PEAK Matrix® Assessment 2025 Capita has been named the leading Major Contender in the Everest Group’s 2025 CXM Services PEAK Matrix® Assessment 2025 EMEA.
Newsroom Home Newsroom Search by keywords and/or using the filtering options Enter a keyword Industry Central government Critical national infrastructure Defence Education Financial services Health Justice & policing Local government Pensions industry Public services Retail Telecoms, media & tech Transport Utilities Topic Artificial intelligence Automation Business growth Citizen experience Climate change Collections Complaints management Contact centres Corporate information Customer communications & digital services Customer experience Data and analytics Digital & technology Learning & development Pensions Placemaking Procurement Productivity Property and infrastructure Public safety Resilience Responsible business Social care Social value Vulnerability Workforce development Digital & technology Clear filter Showing 22 search results Corporate information Digital & technology Learning & development Capita aims to enhance CX and staff skillset in 100-strong AI Academy Capita Capita has launched a new AI training Academy in partnership with Multiverse, delivering more than 100 AI apprenticeships to leverage AI responsibly. 03/09/2024 3 Mins read News Corporate information Digital & technology Capita to transform its customer and citizen experience offerings with Generative AI capability in its contact centres Capita Capita has unveiled Agent Suite, a customer service Gen AI tool to streamline and enrich the experience for clients, their customers, citizens and agents. 31/07/2024 2 Mins read News Artificial intelligence Corporate information Digital & technology Capita advances approach to next-generation AI with Microsoft Capita Capita plc is leveraging GenAI solutions from Microsoft to transform the workplace for Capita colleagues, deliver better outcomes for clients, and help support growth. 29/07/2024 2 Mins read News Artificial intelligence Automation Corporate information Customer experience Digital & technology Capita collaborates with Amazon Web Services (AWS) to deliver a next generation contact centre and service excellence solution Capita Capita announces CapitaContact, leveraging Amazon Connect, the generative AI-powered contact centre solution from Amazon Web Services (AWS). 10/06/2024 3 Mins read News Education Digital & technology Learning & development Developing collaboration and teacher professional learning using digital technologies with winners of the 2023 NI Schools ICT Excellence Awards Capita Capita, Microsoft, The Education Authority Northern Ireland & representatives from our winning schools met on 23rd March to celebrate innovation in Education in Northern Ireland. 27/03/2023 3 Min reads News Central government Defence Digital & technology Learning & development Newsroom Kongsberg Digital to provide cutting-edge simulation technology to the Royal Navy Capita A new suite of navigation simulators for the Royal Navy will be rolled out this year as part of Project Selborne’s modernisation of Royal Navy training. 14/02/2023 3 Min reads News Pagination First page « First Previous page ‹ Previous Page 1 Current page 2 Page 3 Page 4 Next page Next › Last page Last »