Skip to main content
Home
  • What we do
    • Central government
      • Central government (home)
      • Procurement services
      • Justice and policing
      • Achieving net zero
      • Customer communications & digital services
      • Transport
      • Boosting productivity
      • Government venturing
      • Intelligent automation
      • Public services procurement frameworks
      • Workforce development
    • Local government
      • Local government (home)
      • Building resilient services
      • Enhancing citizen experience
      • Place and public infrastructure
      • Procurement services
      • Public service procurement frameworks
      • Revenues and benefits
      • Workforce development
    • Customer experience
      • Customer experience (home)
      • End-to-end customer management
      • Sales
      • Collections payment services
      • CX services in Ireland
      • CX services in Germany
      • CX services in Switzerland
    • Artificial intelligence
      • Artificial intelligence (home)
      • Our AI solutions
      • AI and our people
      • Our hyperscaler partnerships
      • AI insights and thought leadership
      • Using AI responsibly
    • Defence
      • Defence (home)
      • Training and people development
      • Data transformation
      • Data science and AI
    • Education
      • Education sector services
      • Early career framework
    • Health
      • Health (home)
      • Better experiences
      • Customer communications & digital services
      • Effective operational delivery
      • Property and infrastructure
      • Procurement services
      • Skilled, engaged and empowered people
    • Pensions
      • Pensions (home)
      • Pensions administration and software
      • Pensions consulting services
      • Pensions data solutions
    • Private sector
      • Telco & media
      • Financial services
      • Utilities
      • Retail
    • Workforce development
      • Workforce development (home)
      • Managed learning services
      • Rapid scalable learning
      • Transformational learning

      Featured insights

      Transforming public sector estates for financial sustainability
      Explore how strategic estate management helps the public sector cut costs, boost efficiency, and build long-term financial resilience across vital services.
      Read more
      Revive the financial services experience through smarter customer journeys
      We look at how the financial services industry can enhance customer experience even amongst economic uncertainty and regulatory scrutiny.
      Read more
      View more
  • Insights & news
    • Insights
    • Case studies
    • Events
    • Newsroom
    • Climate change hub
    • Investor news & events

      Featured news

      Trading update for the five months ended 31 May 2025
      We’re on track to deliver the cost reduction programme by end 2025 and continue to expect the margin benefit to be weighted to the second half of the year.
      Capita leverages Salesforce’s Agentforce, aiming to become the UK’s leading agent-driven outsourcing solution
      Salesforce announced that Capita is deploying Agentforce, Salesforce’s digital labour platform, to become the leading agentic BPO organisation in the UK.
      View more
  • About us
    • About Capita
    • About the Board
    • Executive Team
    • Climate change hub
    • Code of Conduct, policies and principles
    • Responsible business
    • Contact us

      Featured news

      Trading update for the five months ended 31 May 2025
      We’re on track to deliver the cost reduction programme by end 2025 and continue to expect the margin benefit to be weighted to the second half of the year.
      Capita leverages Salesforce’s Agentforce, aiming to become the UK’s leading agent-driven outsourcing solution
      Salesforce announced that Capita is deploying Agentforce, Salesforce’s digital labour platform, to become the leading agentic BPO organisation in the UK.
      View more
  • Careers
    • Careers at Capita
    • Life at Capita
      • Life at Capita (home)
      • Learning & development
      • Diversity and inclusion
      • Wellbeing
    • Explore our opportunities
      • Our opportunities (home)
      • Actuaries
      • Consulting and transformation
      • Customer service
      • Corporate functions
      • Defence and emergency services
      • Education
      • Engineering & built environment
      • Growth & sales
      • Health Assessment Advisory Service
      • Pensions
      • Projects & change
      • Technology & software
    • Military service leavers
    • Contact us
    • FAQs
    • Hear from our people
    • Our locations
    • Search for a role

      Featured news

      Trading update for the five months ended 31 May 2025
      We’re on track to deliver the cost reduction programme by end 2025 and continue to expect the margin benefit to be weighted to the second half of the year.
      Capita leverages Salesforce’s Agentforce, aiming to become the UK’s leading agent-driven outsourcing solution
      Salesforce announced that Capita is deploying Agentforce, Salesforce’s digital labour platform, to become the leading agentic BPO organisation in the UK.
      View more
  • Investors
    • Investor centre
    • Why invest in Capita
    • Analyst consensus
    • Results, reports & presentations
    • Investor news, events & alerts
    • Shareholder information 
    • Corporate governance
    • Share price centre
    • Year in review

      Featured news

      Trading update for the five months ended 31 May 2025
      We’re on track to deliver the cost reduction programme by end 2025 and continue to expect the margin benefit to be weighted to the second half of the year.
      Capita leverages Salesforce’s Agentforce, aiming to become the UK’s leading agent-driven outsourcing solution
      Salesforce announced that Capita is deploying Agentforce, Salesforce’s digital labour platform, to become the leading agentic BPO organisation in the UK.
      View more
Accessibility AA

Search by keywords and/or using the filtering options

Newsroom

Newsroom

  • Home
  • Newsroom

Search by keywords and/or using the filtering options

Industry
Topic
Digital & technology
Clear filter

Showing 94 search results

Mortgages

Corporate information

Digital & technology

Newsroom

Company news

Capita’s Synaptic launches risk profiling tool for financial advisers

Capita plc today announces the launch of Synaptic Risk Explorer, a software-as-a-service investment research tool for financial advisers and wealth managers to provide suitable investment planning for their customers.
03/02/2021
2 mins read
News

Advisory services

Central government

Charities

Consumer electronics

Critical national infrastructure

Defence

Education

Employability

Health

Housing

Insurance

Justice & policing

Local government

Mortgages

Pensions industry

Public services

Retail

Retail banking

Telecoms, media & tech

Transport

Travel & leisure

Utilities

Water

Welfare

Corporate information

Digital & technology

Newsroom

Company news

Capita awarded highest level of CMMI assessment for software services and development

Capita plc today announces that its Digital Development Centre (DDC) has been assessed at Maturity Level 5 on the Capability Maturity Model® Integration (CMMI) for capabilities in the services and development categories.
21/01/2021
3 mins read
News

Corporate information

Digital & technology

Newsroom

Company news

Capita’s software continues to lead the way for ESN transition

Capita plc today announces that it is the first supplier to be granted final approval for connection to the latest interface as the transition to the Emergency Services Network (ESN) continues.
20/01/2021
2 mins read
News

Charities

Consumer electronics

Insurance

Mortgages

Pensions industry

Retail

Retail banking

Telecoms, media & tech

Travel & leisure

Utilities

Water

Artificial intelligence

Corporate information

Customer experience

Data and analytics

Digital & technology

Newsroom

Company news

Capita improves customer experience with new digitally augmented real-time voice analytics

Capita has today announced the launch of its new assisted customer conversations solution that gives instant prompts and help to customer service advisors by analysing the customer’s voice using AI and in real time.
14/01/2021
2 mins read
News

Education

Local government

Corporate information

Digital & technology

Social value

Vulnerability

Newsroom

Company news

Capita launches software tool to help local government support vulnerable children

Capita has launched Attendance Collection Tool (ACT), a cloud-based software solution, to help local education authorities (LEA) in the UK monitor school attendance of vulnerable children and provide appropriate support where required.
08/12/2020
News

Central government

Local government

Corporate information

Digital & technology

Public safety

Social value

Newsroom

Company news

Capita to drive digital transformation forward for Dumfries and Galloway

Capita has secured a five-year contract worth £527,000 to migrate Dumfries and Galloway Council’s financial management system from an on-premise system to a new managed cloud-based solution.
03/11/2020
3 mins read
News

Pagination

  • First page « First
  • Previous page ‹ Previous
  • …
  • Page 4
  • Page 5
  • Current page 6
  • Page 7
  • Page 8
  • …
  • Next page Next ›
  • Last page Last »
Home

Capita is an outsourcer, helping clients across the public and private sectors run complex business processes more efficiently, creating better consumer experiences. Operating across 8 countries, we support primarily UK and European clients with people-based services underpinned by market-leading technology.

Footer Menu

Who we are

  • About Capita
  • Newsroom
  • Contact us

Quick links

  • Careers
  • Investors
  • Responsible business
  • Speak Up

Legal

  • Legal notice
  • Privacy notice
  • Purchase terms
  • Cookies
  • Accessibility
  • Modern Slavery Act

Follow us

© 2025 Copyright Capita plc. All Rights Reserved.

Privacy Policy  |  Legal

Scroll Top

Breadcrumb

  1. Home
  2. Newsroom