Home Our company Our thinking Our thinking Capita experts share their opinion and insight on new ideas, approaches, technology and topics related to our business and markets. Customer experience The importance of responsible selling this Black Friday Government Government venturing report Customer experience Empathy: meeting customer expectations and delivering on needs Education The Spending Review: lifelong learning and access for all Financial and banking Now is the time to transform the home buying experience Financial Using the past to predict the future with actuarial modelling Utilities 2021’s unprecedented exit of UK energy suppliers and the supplier of last resort Customer experience The post-pandemic customer is king once again Institute Adjusting to a changing world? Read our latest research Customer experience How can telcos transform digital services for their corporate customers? Cyber security Education, education, education – the key to effective cyber security Further education Why CPD is key to achieving better outcomes for children and young people Financial It’s time to use your actuaries as a force for good Customer experience The emerging customer experience in telecoms Utilities The cost of reaching net zero and the perilous consequences if we don’t Central government The great opportunity for Government: how to capitalise on innovation? Current page 1 Page 2 Page 3 … Next page › Last page Last » Our work Future of experienceSimplify, strengthen, succeed: how our approach creates better outcomes UtilitiesSupporting the Data Communications Company with digitally transforming Britain’s energy system Customer experienceProviding 24/7 access to urgent help for citizens in Enfield Financial and bankingRescuing a costly migration for a health client through expert actuarial services GovernmentPainting a picture of community progress Customer experienceReducing procurement red tape with the out of hours partnership Read more Latest news Company newsCapita integrates healthcare content into Microsoft’s Azure Health Bot platform Company newsCapita appoints Claire Denton as new Chief General Counsel and Company Secretary Company newsCapita identified as ‘market leader’ in ISG Provider Lens™ report Company newsCapita-enabled Defence firefighter training receives ‘Outstanding’ Ofsted report Company news Capita agrees to sell speciality insurance businesses Company newsCapita-operated Ultra Low Emission Zone expansion launches in London Read more
