Home Our company Our thinking Our thinking Capita experts share their opinion and insight on new ideas, approaches, technology and topics related to our business and markets. Utilities How can innovative energy products help us to meet carbon reduction targets? Future of learning The forgetting curve is a human strength Institute Why tech and innovation are the key to building back better Institute The great opportunity? Q1 results audio summary Customer experience Have mortgage payment holidays eased the pain or simply prolonged it? Insurance Image is everything: brand and digital pensions communications Government Putting residents’ safety at the heart of Building Control with new legislation Customer experience Your call is important to us: How customer service is damaging your brand Central government Beyond the balance sheet – making social value pay for citizens and the public sector Data and analytics Data makes the difference: Digital opportunities to transform the member experience Customer experience The rise of the customer…and not the machine Government Driving town centre recovery with public sector land and property Public safety Can UX really fight crime? Digital The great opportunity? podcast episode 7: Digital policing Local government Twelve ways to help businesses to stay safe during the Coronavirus pandemic People and culture Five essential elements of the employee experience: thinking beyond the crisis Current page 1 Page 2 Page 3 … Next page › Last page Last » Our work Central governmentSupporting job seekers in Scotland back into work GovernmentProtecting an important stretch of coastline with expert project management GovernmentKeeping people on the move with expert project management GovernmentProviding homes and generating jobs through specialist planning and design EducationEmpowering managers with HR training Local governmentImproving residents’ lives with a modernised council procurement function Read more Latest news Company newsCapita & Immersive Labs support Northern Ireland to develop next generation of cyber security specialists Company newsQuarterly newsletter from Capita - Q1 Company newsSurrey & West Sussex Fire Services launch Capita’s emergency video software AppointmentsCapita appoints Chief Technology Officer to lead new technology shared service Company newsCapita takes over the running of Royal Navy training Company newsScottish Wide Area Network reports 94% satisfaction score for public sector users Read more
