Online shopping

Our thinking

How can retailers turn a seamless experience into a sales driver?

Conference

Our thinking

Rebranding planning - attracting new entrants to the planning profession

Analysts

Our thinking

Supply and demand – achieving resilience for growth in uncertain times

Early careers

Perspective

The future of learning

Virtual assistant

Perspective

Will the likes of Alexa be our new personal financial advisors?

Digital inclusion

Perspective

Disrupt or die: why standing still is not an option

Property & Infrastructure

Perspective

The internet of things - making high-risk insurance markets smarter

Lady in public transport using lalptop

Perspective

Why customer experience really matters in digital security

Human Capital Management Systems

Perspective

When it comes to code, less is more… much more!

Capita and TED event

Our thinking

Capita and TED - The information advantage

Capita and TED event - presentation

Our thinking

Capita and TED – The future of food

Industry insight - Telco’s Experience Problem

Perspective

Telcos' customer experience problem

Industry insight - Preventing c-mex leakage in water companies

Perspective

Preventing C-MeX leakage in water companies

Power network

Perspective

Using AI to power electricity networks

Reimagining healthcare

Perspective

Capita and TED - Re-imagining healthcare

Jeff Kirshner speaking at Capita and TED

Perspective

Capita and TED - The future of banking

Procurement

Our thinking

What is tail end spend and do I need to worry about it?

Capita and TED event speakers

Perspective

Capita and TED - The power of data

Tim Leberecht speaks at Capita and TED

Perspective

Capita and TED - Culture and mindset

TED Event in Edinburgh

Perspective

Capita and TED - The power of better ideas

Jon Lewis presenting at TED event

Perspective

Capita and TED - Tomorrow's organisations

Human Capital Management Systems

Our thinking

94% of people have concerns about working alongside machines and AI

Video still - TED event

Perspective

Capita and TED - Sparking curiosity

Business unusual

Perspective

Capita and TED - Business unusual

living in beta

In action

Capita and TED - Living in beta

Our work