Home Our company Our thinking Our thinking Capita experts share their opinion and insight on new ideas, approaches, technology and topics related to our business and markets. Customer experience The post-pandemic customer is king once again Institute Adjusting to a changing world? Read our latest research Further education Why CPD is key to achieving better outcomes for children and young people Customer experience How can telcos transform digital services for their corporate customers? Financial It’s time to use your actuaries as a force for good Customer experience The emerging customer experience in telecoms Utilities The cost of reaching net zero and the perilous consequences if we don’t Central government The great opportunity for Government: how to capitalise on innovation? Utilities What do people really think about the UK’s ambition to become ‘net zero’? Automation It’s time to flex the power of Open Banking for consumers Cloud Seizing the opportunity to use the network as an enabler for new technology adoption Local government Tech for humanity Utilities Challenges posed by legacy infrastructure in the energy industry Technology Digital Connectivity: the backbone of a future-ready public sector organisation Digital Helping citizens with predictive analytics for the public sector Healthcare The challenges of integrating the Premises Assurance Model into PFI performance monitoring Current page 1 Page 2 Page 3 … Next page › Last page Last » Our work Financial and bankingRescuing a costly migration for a health client through expert actuarial services GovernmentPainting a picture of community progress Customer experienceReducing procurement red tape with the out of hours partnership HealthcareEnsuring NHS buildings remain safe and compliant through expert surveyor services Customer experienceMaking sure that true emergency callers get priority with an intelligent out of hours service Our workHelping emergency callers when they need it most with expert out-of-hours support Read more Latest news Company newsCapita appoints Kathy Quashie as new Chief Growth Officer Company newsQuarterly newsletter from Capita - Q3 2021 Newsroom Team Fisher reaches six-month milestone in modernising Royal Navy training Company newsCapita agrees to sell Secure Solutions and Services Company newsCapita Pension & Life Assurance Scheme appoints Russell Investments for fiduciary management mandate Company newsNew software to support educational development of 80,000 vulnerable children Read more
