Our thinking Capita experts share their opinion and insight on new ideas, approaches, technology and topics related to our business and markets. Home Our company Our thinking Customer experience Changing customer service for a virtual world Education Develop great leaders by including apprenticeships in your learning and development strategy Utilities How individuals’ actions can help win the race to net zero Financial and banking Bringing leaders together to deliver customer experience that drives emotional engagement Government Levelling Up: placemaking at its heart Education Top tips for a successful Early Career Framework (ECF) based training programme Artificial intelligence Are we using technology effectively to boost people’s quality of life? Education Not just for school leavers - busting the apprenticeship myths Education The future of defence education? Central government Levelling Up productivity: how long-termism and decentralisation of public policy could ‘lift all boats’ Customer experience Building collaboration within a community: Aimie Chapple interview with Utility Week Customer experience We must listen to customers’ emotions as well as their words Future of learning Making sustainability everyone’s priority with tailored apprenticeship programmes Financial and banking What are green mortgages and are they too good to be true? Financial and banking The mortgage industry must take advantage of technology Retail Smart retailing: navigating a new era – forum recording Current page 1 Page 2 Page 3 … Next page › Last page Last » Our work EducationHelping to roll out mass Covid-19 testing through expert clinical training Central governmentHelping people save for retirement for a more financially secure society Central governmentHelping small businesses to export and grow overseas through digital fund disbursement Central governmentImproving food safety research and building a sustainable business Financial and bankingUsing actuarial services for simpler, more accurate pensions payments Future of experienceSimplify, strengthen, succeed: how our approach creates better outcomes Read more Latest news Company newsCapita Pension Solutions appoints new Chairman Company newsCapita secures 3-year extension to PCSE contract NewsroomCapita appointed as one of HMRC’s new automation partners Company newsCapita Experience appoints new managing director to lead Ireland division Company news Capita wins customer support contract with ScottishPower Company newsThe work continues: our progress and continued challenges two years after the murder of George Floyd Read more
