Looking at computer screen

Our thinking

Making the world a safer place one click at a time


Man using laptop

Our thinking

De-risking screening and onboarding for businesses


Insight-Designing for the future with services that citizens can trust

Our thinking

Pandemic an opportunity to ramp up support for vulnerable customers


Colleagues reviewing screen data

Our thinking

Why is employee screening and onboarding still done the way it is?


Lady on laptop at home

Our thinking

COVID-19 has changed service users’ needs overnight. How can service leaders react?


Family working at home at table

Perspective

The New Normal - Consumer behaviour


Man working at home

Our thinking

More than just a virus...


Man working in home office

Perspective

Don’t look back in anger – is this the end of Business as Usual?


Role of the board

Perspective

Delivering real digital change


Education Services

Our thinking

School's out


Reviewing data on tablet device

Our thinking

What does C-19 say about our ability to trust?


Person using tech

Our thinking

What we’re learning from the UK’s biggest automation project will help keep organisations running


Strategy graphic

Our thinking

The smarter your digital strategy, the bigger the rewards


Business strategy meeting

Our thinking

The world’s most ambitious automation project. Why now?


UK city

Perspective

Digital ecosystems for smart building stakeholders


Virus cells

Perspective

What will the New Normal look like?


digital skills graphix

Our thinking

Skills for the cloud future – are you ready?


Busy office with meeting room and rushing around

Technology

Technology in a crisis


Windfarm engineers

Perspective

Energy data taskforce offers a collective vision of digital transformation


Digital business process operations

Our thinking

How to manage digital transformation, disruption, and growth


Procurement frameworks

Perspective

The role of innovation in boosting regional productivity


School girl doing engineering

Our thinking

Helping young women into the world of work through STEMinism


Collaboration graphic

Our thinking

Transform through collaboration in the cloud


Analysts

Perspective

Riding the 5G wave: The opportunity for CFOs


College students

Our thinking

Why a growth mindset is key to unlocking the skills of the future


Colleagues reviewing screen data

Our thinking

The need for a reskilling revolution


Governance graphic

Our thinking

Why governance is key to extracting the full value of cloud


Person using chatbot

Our thinking

How can conversational AI help with disruption?


Clouds and blue sky in the countryside

Perspective

Air quality - pure and simple, or toxic and complex?


Innovation graphic

Our thinking

How to embed a culture of innovation within local government


Brainstorming session

Perspective

Organisational Transformation: Some goals for 2020


Business planning meeting

Perspective

Embracing data and digital transformation in further education


Our work

Our work

Delivering improved 24/7 emergency support to citizens through shared services

Capita’s out of hours call handling services is making sure council residents receive the right help, quickly and efficiently, at any time of the day or night.

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Our expertise Local government services
Our work

Supporting the launch and operation of the world’s largest Ultra-Low Emission Zone (ULEZ)

Since launch in April, ULEZ has reduced NO2 emissions in London by 20%, protecting Londoners from harmful levels of pollution.

Read the full case study
Our expertise Central government services
Our work

Getting vulnerable young people, the education and skills funding they need

We’re reducing processing times for student bursary applications from an average of 23 to 3 days

Read the full case study
Related insight In education, being data literate is not an optional skill anymore
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