Our thinking Capita experts share their opinion and insight on new ideas, approaches, technology and topics related to our business and markets. Home Our company Our thinking Customer experience The mortgage industry must take advantage of technology Retail Smart retailing: navigating a new era – forum recording Our thinking Managing the risk of fraud in government grant making Financial and banking Technology as an enabler for the mortgage customer’s journey Customer experience Retail customer experience trend report: Exceeding expectations Local government A guide to resilience for local government Retail What new skill sets should retail be cultivating in 2022? Cyber security The world has changed… time to take stock and simplify your cyber security Customer experience Turning noise into insights with social listening Retail How retailers are using tech to bring back the joy of shopping Customer experience Will customers really pay more for better customer service? Central government Upskilling for the future: Solving the productivity problem Local government Disrupting estates and facilities management Education Supporting teachers to make a difference in disadvantaged schools Government How the public sector can protect itself from PFI contract expiry Financial and banking How new mortgages technology can improve customer experience Current page 1 Page 2 Page 3 … Next page › Last page Last » Our work EducationHelping to roll out mass Covid-19 testing through expert clinical training Central governmentHelping people save for retirement for a more financially secure society Central governmentHelping small businesses to export and grow overseas through digital fund disbursement Central governmentImproving food safety research and building a sustainable business Financial and bankingUsing actuarial services for simpler, more accurate pensions payments Future of experienceSimplify, strengthen, succeed: how our approach creates better outcomes Read more Latest news Company newsTeam Fisher takes over running of the Maritime Composite Training System Company newsAppointment of Independent Non-Executive Director and Employee Non-Executive Director Company newsCapita announces two-year, £50.6m extension to IT service contract Company newsStill a lot more to do on our gender pay gap Company newsTeam Fisher marks first year of progress with latest contract milestone Company newsTuring Scheme opens for applications for 2022-23 academic year Read more
