Anab Jain’s TED talk presented an insightful view of the extraordinary times we live in.
To get a clearer idea of what this new world might look like in the future, we asked Dr. Charles Young, Senior Medical Officer at Capita, how technology will revolutionise the healthcare sector.
Healthcare systems play a vital role in our society. The impact they have on millions, if not billions of lives, underlines the crucial importance of innovative system-focused technology in the sector.
But our health systems are not working as efficiently as they could or should be, which is bad for service providers and patients alike.The good news is we already have some of the tools to fix key issues in health system inefficiency – not least in the form of devoted, dedicated staff, working tirelessly to improve the situation on the ground. Those people are an immense asset to draw on, and rather than replacing these experts, technology can expand their reach and optimise their brilliant ideas, partly by lightening the administrative load and removing inefficiencies that belong to a different age.
For example, using technology to digitise patient records, or innovative solutions, such as blockchain, to provide central, secure access to healthcare data would go very a long way to saving time and effort, and to directly improving outcomes for patients. But, far beyond just collating documents and making them more accessible, easier access to patient records, as well as improved record data quality, will allow technologies such as machine learning and artificial intelligence to dig much deeper. By exploring the data more deeply and identifying trends within these records, AI can use the sheer weight of that data to help explore causes for illnesses, streamline diagnostic approaches, and even find new cures for important global diseases.
A recent example of just how powerful these concepts can be is Stanford University’s skin cancer detection algorithm. Closer to home, the UK government also investing £133 million in healthcare innovations that will use technologies like AI to tackle diseases including cancer and dementia. But such initiatives are just the beginning.
That’s partly because of the sheer wealth of data at our disposal, but also because of the very nature of artificial intelligence. A key limitation to technology at present is human intelligence – but eventually, digital process creation and evolution won’t require human input. Instead, machines will be trained and developed by machines, becoming progressively more efficient and more accurate – before, one day, re-imagining themselves.
In the longer term however, the impact of digital technologies will reach much further than our current health systems. Technology will enable a wider fusion of health and social care, necessary both at a conceptual and a governmental level. This fusion will make the overall delivery of care more efficient, eliminating waste and optimising resource allocation, not just by providing better healthcare but by giving consumers the knowledge and empowerment to manage their own health. Better social conditions lead to a healthier population, and they also better equip that population to look after its own wellbeing by promoting and protecting health.
Rather than siloed approaches aimed at fixing symptoms when they emerge, technology can enable deeper collaboration and drive efficiency, addressing real problems and vastly improving people’s lives.