Woman running in city

Environmental

Busting the cleaner air myths with an expert eye


Insight-Designing for the future with services that citizens can trust

Local government

Designing for the future with services that citizens can trust


Insights - Celebrating world-leading technology at London tech week

Technology

Celebrating world-leading technology at London tech week


(Responsibility) Innovative ways to reduce odour in the environment

Environmental

Tackling the issue of smelly waste and pollutants using carbon and UV


Insight-Are you paying the price for customer abandonment?

Customer experience

Helping you to keep more customers online, with our latest research


Insight-Using speech analytics to build better customer relationships

Customer experience

Using speech analytics to build better customer relationships


Insight-Are agile people the key to delivering digital transformation?

Transformation

Are agile people the key to delivering digital transformation?


Leadership

People and culture

Growing stronger by putting employees on the board


Insight-The good news about complaining customers is that they’re getting happier

Customer experience

The good news about complaining customers is that they’re getting happier


(Responsibility) To achieve global gender balance we need change not progress

People and culture

To achieve global gender balance we need change not progress


(Responsibility) Society is changing – and the world of work needs to change with it

People and culture

In a changing society, the world of work needs to change too


(Responsibility) What does it mean to be a male ally?

People and culture

Supporting women in the workplace by being a male ally


Insight-Helping people access healthcare across the world through teletriage

Healthcare

Helping people access healthcare across the world through teletriage


(Responsibility) Celebrating International Women’s Day 2019

People and culture

Celebrating International Women’s Day 2019


Insight-Improving customer experience by learning from everyday interactions

Customer experience

Improving customer experience by learning from everyday interactions


Insight- Creating a school community through collaborative technology

Education

Creating a school community through collaborative technology


Insight-Getting the most from your data (if you’re not a data scientist)

Data and analytics

Getting the most from your data (if you’re not a data scientist)


Insight-Using social media to deliver customer journey insight

Customer experience

Using social media to deliver customer journey insight


Business strategy meeting

People and culture

Delivering transformation outcomes faster


Our work