The new normal – agility in the face of adversity (Part 3)

Complex service delivery

Local government

How to create a robust local plan in the new normal

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People and culture

Value for money – employers matter too

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Customer experience

How do you sell big ticket items without the handshake?

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Engaging your students with reading in the most challenging of times

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Why governance is key to extracting the full value of cloud

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Embracing digital transformation in healthcare to support the vulnerable

eCommerce & Optimisation

People and culture

How organisations can build a culture of learning

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Customer experience

Supporting frontline teams with vulnerable customer conversations

UK car showroom


The changing face of motor finance, driven by Covid-19

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Human resources

The future of work: Learning in the flow of life

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Human resources

Recover, reimagine, rebuild

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Local government

Digitising democracy with Lambeth Council

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Transform through collaboration in the cloud

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Public safety

The control room of the future

Local Government


The future of education in the new normal



All change: rail, digital and Covid-19

Using laptop and mobile

Artificial intelligence

AI and blockchain in human resources

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Skills for the cloud future – are you ready?

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Post-Covid-19 commuting and the road to zero. What lies ahead?


Customer experience

10 key steps to mobilise a contact team in days

Server room


Rebalancing your network after Covid-19

Insight-Are agile people the key to delivering digital transformation?


The new normal – agility in the face of adversity (Part 2)

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The case for using technology for team building in a time of social isolation

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Local government

Working better together to help local authorities continue delivering support through the Covid-19 crisis

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The smarter your digital strategy, the bigger the rewards

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Local government

How local authority building control teams can become more resilient

Our work