Insight-Designing for the future with services that citizens can trust

Our thinking

Designing for the future with services that citizens can trust

Insights - Celebrating world-leading technology at London tech week

Our thinking

Celebrating world-leading technology at London tech week

(Responsibility) Innovative ways to reduce odour in the environment

Our thinking

Tackling the issue of smelly waste and pollutants using carbon and UV

Insight-Are you paying the price for customer abandonment?

Our thinking

Helping you to keep more customers online, with our latest research

Insight-Using speech analytics to build better customer relationships

Our thinking

Using speech analytics to build better customer relationships

Insight-Are agile people the key to delivering digital transformation?

Our thinking

Are agile people the key to delivering digital transformation?

Leadership

Our thinking

Growing stronger by putting employees on the board

Insight-The good news about complaining customers is that they’re getting happier

Our thinking

The good news about complaining customers is that they’re getting happier

(Responsibility) To achieve global gender balance we need change not progress

Our thinking

To achieve global gender balance we need change not progress

(Responsibility) Society is changing – and the world of work needs to change with it

Our thinking

In a changing society, the world of work needs to change too

(Responsibility) What does it mean to be a male ally?

Our thinking

Supporting women in the workplace by being a male ally

Insight-Helping people access healthcare across the world through teletriage

Our thinking

Helping people access healthcare across the world through teletriage

(Responsibility) Celebrating International Women’s Day 2019

Our thinking

Celebrating International Women’s Day 2019

Insight-Improving customer experience by learning from everyday interactions

Our thinking

Improving customer experience by learning from everyday interactions

Mum on cell phone with two children

Our thinking

Creating a school community through collaborative technology

Insight-Achieving agility in financial services through putting the customer first

Our thinking

Achieving agility in financial services through putting the customer first

Sceen with analytics

Our thinking

Getting the most from your data (if you’re not a data scientist)

Insight-Using social media to deliver customer journey insight

Our thinking

Using social media to deliver customer journey insight

Business strategy meeting

Our thinking

Delivering transformation outcomes faster

Our work