Utilities
Helping a large water company enhance experience
Our partnership with Severn Trent has given their customers a better experience and aided with debt collection.
Housing
Keeping thousands of homes and residents safe
Find out how our software is allowing the Peaks & Plains Trust to plan their compliance activity effectively, work more efficiently and make more informed decisions.
Central government
Collaborating to enable digital Scotland
We’re committed to working together with Commsworld to support Scotland’s digital strategy with technology and a focus on enabling citizen-focussed outcomes.
Central government
Carbon neutral goals: supporting Lancaster University’s planning application process for a solar farm
We applied our experience in managing large, complex applications to process planning for Lancaster University’s solar farm through to formal determination.
Central government
Expert clinical training for mass testing
We partnered with the DHSC Test and Trace programme to rapidly upskill the public so lateral flow asymptomatic testing could be carried out at scale.
Central government
Helping people save for retirement for a more financially secure society
Since 2011, Capita has partnered with The Pensions Regulator to deliver automatic enrolment, employing 150 staff and operating a multi-channel customer contact centre to deliver direct communications to every employer in the UK. As a result, saving for a pension has become the norm, with 22.9 million people now saving into a workplace pension.
Central government
Helping small businesses to export and grow overseas through digital fund disbursement
As the International Fund Administrator (IFA), we’re helping small businesses to build capability to internationalise by digitally enabling the disbursement of £38m in co-investment to small and medium sized businesses (SMEs).
Central government
Improving food safety research and building a sustainable business
Our joint venture with Defra is increasing revenues and building new products and services
Automation
Using actuarial services for simpler, more accurate pensions payments
Pensions can be complicated and there are many terms and conditions that customers and colleagues at pension providers need to get their heads around.
Retail banking
Simplify, strengthen, succeed: how our approach creates better outcomes
The world is changing, faster and perhaps more fundamentally than anyone could have imagined less than 12 short months ago.
Utilities
Supporting the Data Communications Company with digitally transforming Britain’s energy system
Since 2013, the Data Communications Company (DCC), one of our subsidiaries within the Capita group, has been licensed by the UK government to build and manage the central network for smart metering across Britain.
Housing
Providing 24/7 access to urgent help for citizens in Enfield
When Enfield Council were looking to improve the effectiveness of their emergency out of hours service, they turned to the Ealing Council and Capita out of hours partnership service.
Health
Rescuing a costly migration for a health client through expert actuarial services
When a health client started the migration of their complex payments systems, they began to see discrepancies of £6m a month.
Local government
Painting a picture of community progress
A community’s bright future has been celebrated by two colourful murals commissioned by North Shields charity Meadow Well Connected and sponsored by Capita.
Housing
Reducing procurement red tape with the out of hours partnership
Despite the best efforts of local authorities to prevent them, emergency situations are part of life.
Health
Ensuring NHS buildings remain safe and compliant through expert surveyor services
Many public buildings, such as schools and hospitals, are maintained by private companies through private finance initiative (PFI) contracts.
