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Helping a large water company enhance experience

Our partnership with Severn Trent has given their customers a better experience and aided with debt collection.

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Keeping thousands of homes and residents safe

Find out how our software is allowing the Peaks & Plains Trust to plan their compliance activity effectively, work more efficiently and make more informed decisions.

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Central government

Collaborating to enable digital Scotland

We’re committed to working together with Commsworld to support Scotland’s digital strategy with technology and a focus on enabling citizen-focussed outcomes.

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Central government

Carbon neutral goals: supporting Lancaster University’s planning application process for a solar farm

We applied our experience in managing large, complex applications to process planning for Lancaster University’s solar farm through to formal determination.

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Central government

Expert clinical training for mass testing

We partnered with the DHSC Test and Trace programme to rapidly upskill the public so lateral flow asymptomatic testing could be carried out at scale.

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Central government

Helping people save for retirement for a more financially secure society

Since 2011, Capita has partnered with The Pensions Regulator to deliver automatic enrolment, employing 150 staff and operating a multi-channel customer contact centre to deliver direct communications to every employer in the UK. As a result, saving for a pension has become the norm, with 22.9 million people now saving into a workplace pension.


Central government

Helping small businesses to export and grow overseas through digital fund disbursement

As the International Fund Administrator (IFA), we’re helping small businesses to build capability to internationalise by digitally enabling the disbursement of £38m in co-investment to small and medium sized businesses (SMEs).


Central government

Improving food safety research and building a sustainable business

Our joint venture with Defra is increasing revenues and building new products and services



Using actuarial services for simpler, more accurate pensions payments

Pensions can be complicated and there are many terms and conditions that customers and colleagues at pension providers need to get their heads around.

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Retail banking

Simplify, strengthen, succeed: how our approach creates better outcomes

The world is changing, faster and perhaps more fundamentally than anyone could have imagined less than 12 short months ago.

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Supporting the Data Communications Company with digitally transforming Britain’s energy system

Since 2013, the Data Communications Company (DCC), one of our subsidiaries within the Capita group, has been licensed by the UK government to build and manage the central network for smart metering across Britain.



Providing 24/7 access to urgent help for citizens in Enfield

When Enfield Council were looking to improve the effectiveness of their emergency out of hours service, they turned to the Ealing Council and Capita out of hours partnership service.

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Rescuing a costly migration for a health client through expert actuarial services

When a health client started the migration of their complex payments systems, they began to see discrepancies of £6m a month.


Local government

Painting a picture of community progress

A community’s bright future has been celebrated by two colourful murals commissioned by North Shields charity Meadow Well Connected and sponsored by Capita.

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Reducing procurement red tape with the out of hours partnership

Despite the best efforts of local authorities to prevent them, emergency situations are part of life.



Ensuring NHS buildings remain safe and compliant through expert surveyor services

Many public buildings, such as schools and hospitals, are maintained by private companies through private finance initiative (PFI) contracts.

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Retail banking

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Learning & development

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Local government

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Justice & policing

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Central government

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