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      Featured insights

      CX in EMEA: The five defining trends of 2025
      We consider the five trends that are defining customer experience in EMEA and how forward-thinking organisations are using them to shape stronger, more human connections.
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      Driving business value through procurement
      Discover how strategic procurement maximises third -party spending, aligns with organisational goals, and ensures long-term success.
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      Capita extends relationship with Samsung UK to provide support for consumer customers
      Capita today announces that its contact centre business within Capita Experience has secured a key contract extension with Samsung Electronics UK.
      Capita’s Fire Service College opens new facility with London Ambulance Service to provide resilience training
      Capita’s Fire Service College (FSC) has opened a new purpose-built facility for the NHS Resilience Emergency Capabilities Unit (NHSR ECU).
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      Featured news

      Capita extends relationship with Samsung UK to provide support for consumer customers
      Capita today announces that its contact centre business within Capita Experience has secured a key contract extension with Samsung Electronics UK.
      Capita’s Fire Service College opens new facility with London Ambulance Service to provide resilience training
      Capita’s Fire Service College (FSC) has opened a new purpose-built facility for the NHS Resilience Emergency Capabilities Unit (NHSR ECU).
      View more
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      Featured news

      Capita extends relationship with Samsung UK to provide support for consumer customers
      Capita today announces that its contact centre business within Capita Experience has secured a key contract extension with Samsung Electronics UK.
      Capita’s Fire Service College opens new facility with London Ambulance Service to provide resilience training
      Capita’s Fire Service College (FSC) has opened a new purpose-built facility for the NHS Resilience Emergency Capabilities Unit (NHSR ECU).
      View more
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      Featured news

      Capita extends relationship with Samsung UK to provide support for consumer customers
      Capita today announces that its contact centre business within Capita Experience has secured a key contract extension with Samsung Electronics UK.
      Capita’s Fire Service College opens new facility with London Ambulance Service to provide resilience training
      Capita’s Fire Service College (FSC) has opened a new purpose-built facility for the NHS Resilience Emergency Capabilities Unit (NHSR ECU).
      View more
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Capita is an outsourcer, helping clients across the public and private sectors run complex business processes more efficiently, creating better consumer experiences. Operating across 8 countries, we support primarily UK and European clients with people-based services underpinned by market-leading technology.

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