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Local government
Artificial intelligence
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Our top five take-aways from the DCN annual conference for how councils can leverage AI to support public services without losing the human touch.

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Addressing workforce issues is vital to the digitisation of all public services

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We explore how public sector contact centres can enhance performance and user experience by prioritising operational imperatives over technology

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Automation can be the key enabler within public sector digital transformation to simplify and streamline service delivery and create better outcomes.

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Explore self-service solutions for public sector contact centres to enhance efficiency and citizen satisfaction.

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