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Private Finance initiative (PFI) contracts have been and will be with us for some considerable time but there’s an ever-increasing number of PFI contracts now set to expire.
UK productivity has been highlighted as an economic weakness for over a decade. Yet, in response to the pandemic, businesses have shown that they can utilise technology to create entirely new ways of working.
One of the things that caught my eye in the Institute of Customer Services UK’s (UKSCI) most recent report on customer satisfaction was the suggestion that a growing number of customers are prepared to pay more for improved service.
It may only be 2022, but in this decade the world is already proving to be a very different place to the decade before.
Over the past five years apprenticeships have been transformed into a high-quality skills programme for learners and employers ensuring accessibility for all.
Keeping teams motivated and productive in a disparate, more virtual working environment can be difficult. It requires great leaders who know how to boost morale and create a feeling of togetherness, no matter where their teams are based. When there’s a confident leader at the helm, teams can be more productive, happy, and conflict-free.
Digital platforms have become one of most powerful forces in global business. They support entire ecosystems, enabling rapid growth and huge profits for multiple participants.
We’re releasing our new research into the issues facing people in unmanageable debtin the midst of an economic crisis triggered by Covid-19, which is tipping many people into financial difficulty through no fault of their own.
Successful businesses and economies are increasingly built on intangible or ‘knowledge assets’ rather than physical ones.
With the return to travel came the realisation that people not only need trips, they also need experts to reassure and help make those trips the best they can be.