It’s become a cliché but the Covid-19 storm has not found us all in the same boat. The impact on income, on employment, even on the chances of contracting the virus and recovering, is hugely influenced by three factors – ethnicity, gender and poverty.

Agentic AI technology can transform complex processes and help the civil service deliver a higher quality human service to citizens. At Capita we’re testing use cases to lead the way forward.

Knowing you’re delighting your customers is the holy grail for any business.

Over the past five years apprenticeships have been transformed into a high-quality skills programme for learners and employers ensuring accessibility for all.

Addressing workforce issues is vital to the digitisation of all public services

The opportunity for police forces to move to an intelligent and compliant information management system where all data can be stored and accessed in one place.

We look at the key challenges faced by administrators and how they can manage these by focusing on resources, technology and structure.

Cyber security is a broad term which means many different things to many different people, and can often seem to be incredibly complex, expensive, and full of pitfalls at every turn.

Find out key information about the Procurement Act 2023 and explore essential transition strategies to prepare for the changes brought by the Act.

It may only be 2022, but in this decade the world is already proving to be a very different place to the decade before.