Agentic AI technology can transform complex processes and help the civil service deliver a higher quality human service to citizens. At Capita we’re testing use cases to lead the way forward.

We look at public sector digital transformation projects delivered during the pandemic such as the UK Health and Security Agency (UKHSA) Test and Trace programme.

How can levelling-up be truly achieved when there’s still a large gap between those who are digitally included and those in our communities who are not?

Balancing energy efficiency, cost, and carbon reductions is crucial in care settings. We look at how to achieve that balance.

As political leaders and civil servants react to an ever-increasing array of challenges, we consider how to make time for placemaking and digital projects.

Discover how intelligent automation can help UK central government improve citizen experience, increase productivity, and overcome challenges.

We consider how sustainable practices in care homes enhance resident wellbeing and unlock cost savings through strategic energy efficiency investments.

Hannah Dunkerley, Capita business case consultant for local public services, explains how the public sector can fund its role in achieving net zero carbon emissions targets.

The Economic impact of digital inclusion in the UK report has found every £1 invested in building essential digital skills contributes £9.48 to the UK economy.

Discover top tips for successful AI implementation in the public sector, focusing on opportunities and practical advice for civil service leaders.