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Agentic AI technology can transform complex processes and help the civil service deliver a higher quality human service to citizens. At Capita we’re testing use cases to lead the way forward.

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Our top five take-aways from the DCN annual conference for how councils can leverage AI to support public services without losing the human touch.

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We look at public sector digital transformation projects delivered during the pandemic such as the UK Health and Security Agency (UKHSA) Test and Trace programme.

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Why should we care about productivity in the public sector? Of course, productivity can raise efficiency, lower prices and make it possible to do more with less.

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How can levelling-up be truly achieved when there’s still a large gap between those who are digitally included and those in our communities who are not?

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As political leaders and civil servants react to an ever-increasing array of challenges, we consider how to make time for placemaking and digital projects.

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Discover how intelligent automation can help UK central government improve citizen experience, increase productivity, and overcome challenges.

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Discussing the impact of the skills shortage in transport and underscoring the urgent need for a skilled, versatile and digitally savvy workforce.

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Find out how we’re helping to deliver practical and agile digital management solutions for GP practices

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Discover how outsourcing debt management can enhance recovery rates, optimise resources, and generate significant revenue, as demonstrated by Lambeth Council.

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