Agentic AI technology can transform complex processes and help the civil service deliver a higher quality human service to citizens. At Capita we’re testing use cases to lead the way forward.

Our top five take-aways from the DCN annual conference for how councils can leverage AI to support public services without losing the human touch.

We look at public sector digital transformation projects delivered during the pandemic such as the UK Health and Security Agency (UKHSA) Test and Trace programme.

Why should we care about productivity in the public sector? Of course, productivity can raise efficiency, lower prices and make it possible to do more with less.

How can levelling-up be truly achieved when there’s still a large gap between those who are digitally included and those in our communities who are not?

As political leaders and civil servants react to an ever-increasing array of challenges, we consider how to make time for placemaking and digital projects.

Discover how intelligent automation can help UK central government improve citizen experience, increase productivity, and overcome challenges.

Discussing the impact of the skills shortage in transport and underscoring the urgent need for a skilled, versatile and digitally savvy workforce.

Find out how we’re helping to deliver practical and agile digital management solutions for GP practices

Discover how outsourcing debt management can enhance recovery rates, optimise resources, and generate significant revenue, as demonstrated by Lambeth Council.