Agentic AI technology can transform complex processes and help the civil service deliver a higher quality human service to citizens. At Capita we’re testing use cases to lead the way forward.

Discover how leadership, workforce development, and the right approach drive meaningful AI adoption, enhancing innovation, efficiency, and growth in your organisation.

We look at public sector digital transformation projects delivered during the pandemic such as the UK Health and Security Agency (UKHSA) Test and Trace programme.

In this article, we consider how to tackle the issue of tech poverty to build a fairer and more inclusive future for all.

How can levelling-up be truly achieved when there’s still a large gap between those who are digitally included and those in our communities who are not?

As political leaders and civil servants react to an ever-increasing array of challenges, we consider how to make time for placemaking and digital projects.

Discover how intelligent automation can help UK central government improve citizen experience, increase productivity, and overcome challenges.

James Eynon reflects on his journey through skills-based resilience, sharing his key learnings from conversations across three distinct phases.

Learn how to support women through menopause all year round with practical tips and strategies to raise awareness and provide continuous support.

Discover how coaching fosters resilience, adaptability, and clarity for leaders. Becca and Executive coach Seb Blott share strategies to navigate change and lead with confidence.