Search by keywords and/or using the filtering options

Showing 7 search results

Article
Climate change
Complaints management
Clear filter

Balancing energy efficiency, cost, and carbon reductions is crucial in care settings. We look at how to achieve that balance.

Insight

How firms must reengineer their CX complaints management around three core principles: data intelligence, operational scalability, and customer-centricity.

Insight

We consider how sustainable practices in care homes enhance resident wellbeing and unlock cost savings through strategic energy efficiency investments.

Insight

Hannah Dunkerley, Capita business case consultant for local public services, explains how the public sector can fund its role in achieving net zero carbon emissions targets.

Insight

Explore how strategic estate management helps the public sector cut costs, boost efficiency, and build long-term financial resilience across vital services.

Insight

We explore how workforce gaps impact public estates and discuss strategies including AI, training and partnerships, to build a future-ready, resilient public sector.

Insight

Discover how data, AI, and smart tech are helping public estates cut costs, boost efficiency, and meet net zero goals through smarter asset management.

Insight

Our latest insights