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Grants
Complaints management
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The distribution of grants is an effective instrument for improving and steering economic, social and health outcomes in the UK.

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Seven crucial steps for delivering successful grant management schemes.

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How firms must reengineer their CX complaints management around three core principles: data intelligence, operational scalability, and customer-centricity.

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At first glance a grant may be viewed simply as money being given to those who deserve and need it. Yet grants are always so much more than this.

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