Capita’s Chief AI & Product Officer Sameer Vuyyuru talks about redefining business process outsourcing with the latest developments in artificial intelligence.

Capita has been recognised by Forbes as one of the top companies for women for the second consecutive year, ranking at number 36 out of 400 on the prestigious list.

As part of our ongoing commitment to building and supporting a gender-balanced workforce, we’re proud to have signed the Women in Defence Charter in October 2024.

In 2025, the Public Switch Telephone Network (PSTN) and Integrated Services Digital Network (ISDN) will reach their end of life.
By then, every analogue phone line in the UK will have moved to a fully digital network that uses Internet Protocol (IP) across a fibre-based service. This won’t just affect voice services; it may also mean you need to upgrade your access services and migrate critical systems.