The distribution of grants is an effective instrument for improving and steering economic, social and health outcomes in the UK.

Digital transformation was a core aim for many businesses going into 2020, but it’s unlikely that any IT leaders predicted the acceleration in digitalisation that the pandemic has brought about.

Remodelling the customer experience and driving change in an agile way – so what are the key investment areas?

It’s become a cliché but the Covid-19 storm has not found us all in the same boat. The impact on income, on employment, even on the chances of contracting the virus and recovering, is hugely influenced by three factors – ethnicity, gender and poverty.

It’s time to take control with a smarter, sharper approach to debt recovery—one that delivers results and protects customer relationships.

Agentic AI technology can transform complex processes and help the civil service deliver a higher quality human service to citizens. At Capita we’re testing use cases to lead the way forward.

Rail customers simply want to receive value for money for the fares they pay, so why is rail pricing so difficult to get right?

Discover how leadership, workforce development, and the right approach drive meaningful AI adoption, enhancing innovation, efficiency, and growth in your organisation.

Digital connectivity considerations for schools deciding whether to opt for an on-premise solution or a cloud hosted approach.

Our top five take-aways from the DCN annual conference for how councils can leverage AI to support public services without losing the human touch.