Is the cost of virtual care too high? Tim Coney debates that the issue is not with the concept of virtual care but that it lies in the current deployment model.

Read about Capita’s view and recommendations on overcoming cultural and technical barriers to multi-agency data sharing—improving outcomes in safeguarding and public safety.

We look at how the financial services industry can enhance customer experience even amongst economic uncertainty and regulatory scrutiny.

In the wake of economic upheaval, shifting demographics and rapid technological change it’s time for a ‘ground up’ rethink of employability.

With this year’s Black History Month theme of ‘Saluting our sisters’, we’ve an opportunity to recognise the Black women shaping our country.

Companies today are dealing with an increasing range of vulnerable customers and should remember that seemingly small changes can have a significant impact.

The metaverse could be a revolutionary development for media, telecoms and technology organisations who are looking for the retail and customer experience platform of the future.

Explore how strategic estate management helps the public sector cut costs, boost efficiency, and build long-term financial resilience across vital services.

We explore how collaboration and digital innovation can support integrated services, better outcomes, and patient-centred care.

We explore how workforce gaps impact public estates and discuss strategies including AI, training and partnerships, to build a future-ready, resilient public sector.