Find out key information about the Procurement Act 2023 and explore essential transition strategies to prepare for the changes brought by the Act.

One of the things that caught my eye in the Institute of Customer Services UK’s (UKSCI) most recent report on customer satisfaction was the suggestion that a growing number of customers are prepared to pay more for improved service.

It may only be 2022, but in this decade the world is already proving to be a very different place to the decade before.

UK productivity has been highlighted as an economic weakness for over a decade. Yet, in response to the pandemic, businesses have shown that they can utilise technology to create entirely new ways of working.

Discover how intelligent automation can help UK central government improve citizen experience, increase productivity, and overcome challenges.

Automation can be the key enabler within public sector digital transformation to simplify and streamline service delivery and create better outcomes.

With The Productivity Institute we looked at practical ways for the public sector to accelerate productivity with a focus on digital transformation.

Hannah Dunkerley, Capita business case consultant for local public services, explains how the public sector can fund its role in achieving net zero carbon emissions targets.

After facing two years of disrupted education, many teenagers must now decide what step to take next in their life…continue in education or enter the workplace? At the end of last year

We’re working with the police and criminal justice agencies to develop and utilise innovative technology that can support victims of domestic violence better.