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Central government
Grants
Complaints management
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Each year, our programmes positively impact the lives of hundreds of thousands of people by enabling access to vital Government support.

Service

The distribution of grants is an effective instrument for improving and steering economic, social and health outcomes in the UK.

Insight

Capita plc (‘Capita’) today announces it has secured an extension to its contract to deliver Personal Independent Payment (PIP) assessments for the Department for Work and Pensions (DWP).

News

Seven crucial steps for delivering successful grant management schemes.

Insight

We helped Westminster City Council to make sure that most businesses in the area survived the pandemic by distributing grants quickly and accurately in 2020 and 2021.

Case study

As the International Fund Administrator (IFA), we’re helping small businesses to build capability to internationalise by digitally enabling the disbursement of £38m in co-investment to small and medium sized businesses (SMEs).

Case study

At first glance a grant may be viewed simply as money being given to those who deserve and need it. Yet grants are always so much more than this.

Insight

We’re helping the Department for Work and Pensions (DWP) deal with a huge surge in calls to its Universal Credit helpline from vulnerable citizens during the Coronavirus pandemic.

Case study

Grants are an important tool for the government to fulfil a policy or public interest need. For many years they’ve been effectively disbursed to businesses, charities, communities and individuals.

Reports

We’re reducing travel time and distance for many claimants, making it easier for vulnerable citizens to access this service.

Case study

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