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Over the past five years apprenticeships have been transformed into a high-quality skills programme for learners and employers ensuring accessibility for all.

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Addressing workforce issues is vital to the digitisation of all public services

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How can we build services that deliver both health and social care, and how services integration can break the cycles of crisis? Find out more in our article.

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We explore how public sector contact centres can enhance performance and user experience by prioritising operational imperatives over technology

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How can levelling-up be truly achieved when there’s still a large gap between those who are digitally included and those in our communities who are not?

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As political leaders and civil servants react to an ever-increasing array of challenges, we consider how to make time for placemaking and digital projects.

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We discuss how NHS trusts can achieve real terms savings, without taking on clinical services or making clinical decisions.

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Cyber security is a broad term which means many different things to many different people, and can often seem to be incredibly complex, expensive, and full of pitfalls at every turn.

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It may only be 2022, but in this decade the world is already proving to be a very different place to the decade before.

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UK productivity has been highlighted as an economic weakness for over a decade. Yet, in response to the pandemic, businesses have shown that they can utilise technology to create entirely new ways of working.

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