We discuss how NHS trusts can achieve real terms savings, without taking on clinical services or making clinical decisions.

Cyber security is a broad term which means many different things to many different people, and can often seem to be incredibly complex, expensive, and full of pitfalls at every turn.

One of the things that caught my eye in the Institute of Customer Services UK’s (UKSCI) most recent report on customer satisfaction was the suggestion that a growing number of customers are prepared to pay more for improved service.

It may only be 2022, but in this decade the world is already proving to be a very different place to the decade before.

UK productivity has been highlighted as an economic weakness for over a decade. Yet, in response to the pandemic, businesses have shown that they can utilise technology to create entirely new ways of working.

Automation can be the key enabler within public sector digital transformation to simplify and streamline service delivery and create better outcomes.

We discuss how NHS trusts can tackle tight budgets, productivity and innovation head-on

After facing two years of disrupted education, many teenagers must now decide what step to take next in their life…continue in education or enter the workplace? At the end of last year

Discussing the impact of the skills shortage in transport and underscoring the urgent need for a skilled, versatile and digitally savvy workforce.

All businesses experience peaks and troughs in customer activity throughout the year. What makes the difference is how you handle these occasions.