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It may only be 2022, but in this decade the world is already proving to be a very different place to the decade before.

Insight

Could a ‘green’ mortgage be the way forward for homeowners who wish to make changes that will cut down on their energy bills, but who can’t afford the expensive building work?

Insight

After facing two years of disrupted education, many teenagers must now decide what step to take next in their life…continue in education or enter the workplace? At the end of last year

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All businesses experience peaks and troughs in customer activity throughout the year. What makes the difference is how you handle these occasions.

Insight

By focusing on seamlessly connecting the customer journey, we consider how the consumer electronics sector can succeed in the face of rising expectations.

Insight

More consumers are signing up for buy now pay later schemes. How can retailers better support the vulnerable?

Insight

I recently took part in a session at the UK Finance Annual Mortgage Conference on technology in the mortgage space. In the first of two blogs, I’m going to explore how technology plays a big role in customers’ experience and their journeys by answering questions that came up during the session.

Insight

Our procurement delivery services include de-risked savings delivery, data analytics, contract & supplier relationship management, & resource augmentation.

Service

Our procurement transformation programmes are designed to put you in the right position to reduce costs and improve the value you derive from suppliers.

Service

Sustainable transformation means a brighter future for banking. Whether that’s being attentive to preferred channels or driving efficiencies to reduce costs, the focus must be on enhancing every moment for your customers and colleagues.

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