Our software support service ensures you can focus on the demands of your customers, while we solve any issues before they become a problem.

Our collaboration tools help you improve productivity and customer experience, reduce costs and achieve a ‘work anywhere’ culture.

Backed by Capita plc, the UK’s largest business services company, we provide our partners with a unique set of services built upon three core pillars

Our software-defined WAN (SD-WAN) services speed up cloud application adoption, enabling your business to adopt ‘as-a-service’ models.

Capita has been certified as a partner of Blue Prism, a leading robotic process automation software company.

Capita IT Services has been awarded authorised device reseller (ADR) partner status from Microsoft for the next generation collaboration device, the Microsoft Surface Hub.

Capita joins forces with Filtered to scale content intelligence and smart skill building for employees

Capita today launches Avatar, a new technology that uses 3D digital characters to make the customer service experience more human.

The technology for a connected country is here. In fact, we’re already putting it to work across Scotland – in healthcare, education, local authorities and beyond. Watch the video to see how Capita is accelerating Scotland’s digital and climate ambitions to make a real difference to people’s lives.

It doesn’t seem too long ago that the introduction of interactive voice response (IVR) received a rocky reception with many customers citing that they preferred to speak to a ‘real human’.