Agentic AI technology can transform complex processes and help the civil service deliver a higher quality human service to citizens. At Capita we’re testing use cases to lead the way forward.

Backed by Capita plc, the UK’s largest business services company, we provide our partners with a unique set of services built upon three core pillars

With the UK set to spend some £48bn on PFI contracts in the next five years, we look at the transfer of assets back to public ownership.

Discover how focusing on location and collaboration can drive efficiencies, bridge gaps, and create sustainable, future-ready communities.

Our customer service innovation team is solving industry-specific problems through technology, analytics and process design.

Capita today launches Avatar, a new technology that uses 3D digital characters to make the customer service experience more human.

Discover how Capita helped a growing academy trust cut energy waste, save costs, and empower staff through data-driven insights and hands-on training.

Discover top tips for successful AI implementation in the public sector, focusing on opportunities and practical advice for civil service leaders.

Explore how councils and communities can drive net zero through local energy planning, partnerships, and innovation in this Capita-supported podcast episode.

Explore how strategic estate management helps the public sector cut costs, boost efficiency, and build long-term financial resilience across vital services.