Agentic AI technology can transform complex processes and help the civil service deliver a higher quality human service to citizens. At Capita we’re testing use cases to lead the way forward.

Backed by Capita plc, the UK’s largest business services company, we provide our partners with a unique set of services built upon three core pillars

How can we build services that deliver both health and social care, and how services integration can break the cycles of crisis? Find out more in our article.

Our customer service innovation team is solving industry-specific problems through technology, analytics and process design.

Capita today launches Avatar, a new technology that uses 3D digital characters to make the customer service experience more human.

Discover top tips for successful AI implementation in the public sector, focusing on opportunities and practical advice for civil service leaders.

Read how smart buildings technology and data-driven insights have significantly enhanced the living conditions at Serene Care, a care home provider.