ScotRail needed to find cost-saving initiatives that could be delivered in a 12-month period, and turned to Capita for help.

We applied our experience in managing large, complex applications to process planning for Lancaster University’s solar farm through to formal determination.

Find out how we helped Your Homes Newcastle to alleviate the growing backlog of tenant calls so that all tenants’ concerns are treated equally and fairly.

Find out how we helped Lambeth Council enhance communications, streamline operations, and improve customer experiences using AI, supporting efficiency and sustainability.

We scanned 55.2 million pages (350,000 files) of patient notes for Aintree University Hospital NHS Foundation Trust to help rationalise space and resources.

We’re enhancing Lambeth Council’s parking efficiency with timely notices and seamless digital payments, boosting income generation.

We recently participated in a panel at the National Planning Summit to discuss how we can support and improve the planning processes for local authorities.

We’ve been working with DWP and DfC for over 10 years, delivering 2.7 million PIP assessments, enhancing accessibility and ensuring continuity in challenging times.

Capita has entered a strategic ‘Scaling Partner’ relationship with Dragonfly Technology Solutions Ltd, an early stage business disrupting the way companies create and optimise content.

We rapidly mobilise contact centre teams to help organisations support customers during difficult times – helping to protect revenue and business continuity.