We’re helping the Department for Work and Pensions (DWP) deal with a huge surge in calls to its Universal Credit helpline from vulnerable citizens during the Coronavirus pandemic.

Together with independent thinktank Localis we hosted ‘Going long’, a roundtable discussion which brought together national and local experts to discuss the implications of the 2021 spending review in respect to the local government’s ability to deliver for people and place.

Installing up to 27 smart meters a minute across the country, allowing homes and small businesses to monitor energy consumption.

The Financial Services Compensation Scheme (FSCS) provides crucial protection to customers of failed financial services firms.

As customer interaction and access requirements have evolved, there’s more demand than ever for local authorities to provide digital services.

Introducing the digitally connected organisation.

Riverside, a leading provider of social housing, has selected Capita’s One housing management system to support increased demand for homes in the UK.

Runnymede Borough Council has selected Capita One’s Digital Enterprise platform following a competitive process. The customer relationship management system and online customer portal will integrate with the Council’s back office systems.

Eight in ten (83 per cent) Scottish citizens believe their local councils should embrace a wider range of digital technologies, according to new research commissioned by Capita on behalf of the Scottish Wide Area Network (SWAN).

Stockton-on-Tees Borough Council has signed a contract with Capita One to improve integration between its computer systems and simplify data sharing across children’s services.