Search by keywords and/or using the filtering options

  • Home
  • Search Capita.com

Showing 191 search results

Retail
Telecoms, media & tech
Clear filter

Changing customer service for a virtual world

The metaverse could be a revolutionary development for media, telecoms and technology organisations who are looking for the retail and customer experience platform of the future.

Insight
Filter by
Industries
  • Advisory services (101)
  • Central government (305)
  • Charities (132)
  • Consumer electronics (136)
  • Critical national infrastructure (115)
  • Defence (162)
  • Education (176)
  • Employability (114)
  • Financial services (2)
  • Health (175)
  • Housing (137)
  • Insurance (143)
  • Justice & policing (138)
  • Local government (291)
  • Mortgages (164)
  • Pensions industry (153)
  • Public services (179)
  • (-) Retail (159)
  • Retail banking (170)
  • (-) Telecoms, media & tech (166)
  • Transport (118)
  • Travel & leisure (142)
  • Utilities (170)
  • Water (146)
  • Welfare (110)
    • Services
  • Artificial intelligence (84)
  • Augmented reality (12)
  • Automation (99)
  • Business growth (41)
  • Citizen experience (72)
  • Climate change (46)
  • Collections (36)
  • Complaints management (1)
  • Corporate information (483)
  • Customer communications & digital services (23)
  • Customer experience (204)
  • Cyber security (12)
  • Data and analytics (119)
  • Digital & technology (319)
  • Grants (21)
  • Internet of things (13)
  • Learning & development (135)
  • Pensions (9)
  • Placemaking (27)
  • Procurement (32)
  • Productivity (90)
  • Property and infrastructure (79)
  • Public safety (22)
  • Resilience (68)
  • Responsible business (89)
  • Smart cities (28)
  • Social care (8)
  • Social value (55)
  • Vulnerability (44)
  • Workforce development (30)
    • Content type
  • Articles (41)
  • Case Study (17)
  • News (52)
  • Reports (12)
  • Service (67)
  • Video (2)
    • Result not found

    Our latest insights