It may only be 2022, but in this decade the world is already proving to be a very different place to the decade before.

Water providers can go a long way to ensuring that we are all using our precious resource more responsibly.

With the return to travel came the realisation that people not only need trips, they also need experts to reassure and help make those trips the best they can be.

After facing two years of disrupted education, many teenagers must now decide what step to take next in their life…continue in education or enter the workplace? At the end of last year

All businesses experience peaks and troughs in customer activity throughout the year. What makes the difference is how you handle these occasions.

Our article considers how the travel and leisure sector must focus on customer centricity to head towards a prosperous future.

ScotRail needed to find cost-saving initiatives that could be delivered in a 12-month period, and turned to Capita for help.

Capita has entered a strategic ‘Scaling Partner’ relationship with Dragonfly Technology Solutions Ltd, an early stage business disrupting the way companies create and optimise content.

We rapidly mobilise contact centre teams to help organisations support customers during difficult times – helping to protect revenue and business continuity.

Capita has been certified as a partner of Blue Prism, a leading robotic process automation software company.