So far we have seen how customer demands are driving invention and innovation within the utilities industry.

In 2021, the UK government unveiled a bold strategy to reduce emissions and decarbonise the economy by 2050.

Backed by Capita plc, the UK’s largest business services company, we provide our partners with a unique set of services built upon three core pillars

Capita today announces it has secured an extension to its contracts with Transport for London (TfL) to continue to manage London’s Congestion Charge, Low Emission Zone (LEZ) and Ultra Low Emission Zone (ULEZ).

Smart digital and software solutions transform how organisations operate, drive down costs and provide better customer experiences and outcomes.

From telecommunications to local and central government, to financial services and retail, we offer unparalleled breadth and depth of expertise across each of the industries we support.

Capita has been selected by Southern Water as its new customer services Managed Service Provider in a contract worth £30m over the initial five-year term with an option to extend for a further three years.

We’re working in partnership with the utilities sector to create a sustainable future through data-led insight and innovation, transforming new consumer demands into opportunities to grow.

Knowing you’re delighting your customers is the holy grail for any business.

Over the past five years apprenticeships have been transformed into a high-quality skills programme for learners and employers ensuring accessibility for all.