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Capita secures extension to deliver Personal Independent Payment assessments

Capita plc (‘Capita’) today announces it has secured an extension to its contract to deliver Personal Independent Payment (PIP) assessments for the Department for Work and Pensions (DWP).

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We power start-up growth.

Backed by Capita plc, the UK’s largest business services company, we provide our partners with a unique set of services built upon three core pillars

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Connecting our clients to the latest customer service technology at our Innovation open days

Our customer service innovation team is solving industry-specific problems through technology, analytics and process design.

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Capita launches Avatar web chat technology

Capita today launches Avatar, a new technology that uses 3D digital characters to make the customer service experience more human.

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