Capita has entered a strategic ‘Scaling Partner’ relationship with Dragonfly Technology Solutions Ltd, an early stage business disrupting the way companies create and optimise content.

Capita has been certified as a partner of Blue Prism, a leading robotic process automation software company.

Pete Budge, Managing Director of the Capita Scaling Partner Team, considers how the UK’s bold pension fund pledge is shaping investment.

The Financial Services Compensation Scheme (FSCS) provides crucial protection to customers of failed financial services firms.

Cloud migration remains the top transformational priority as businesses look to innovate, but research reveals migration challenges are slowing progress.

Capita has today signed a partnership deal with tech start-up, Distributed, a company that builds high performing digital development teams.

Our customer service innovation team is solving industry-specific problems through technology, analytics and process design.

Mobilising a resilient and responsive workforce in less than 2 weeks to ensure minimal disruption to customer services.

Capita has today announced the launch of its new assisted customer conversations solution that gives instant prompts and help to customer service advisors by analysing the customer’s voice using AI and in real time.

Capita joins forces with Filtered to scale content intelligence and smart skill building for employees