Backed by Capita plc, the UK’s largest business services company, we provide our partners with a unique set of services built upon three core pillars

Automation can be the key enabler within public sector digital transformation to simplify and streamline service delivery and create better outcomes.

How Capita’s 9-year partnership with TfL is transforming London's transport infrastructure, including Congestion Charging, LEZ, ULEZ & Safer Lorry Scheme (DVS)

If any of us were in any doubt about the importance of giving back to the people and communities around us, the Covid-19 pandemic has certainly brought it home.

Our customer service innovation team is solving industry-specific problems through technology, analytics and process design.

Capita today launches Avatar, a new technology that uses 3D digital characters to make the customer service experience more human.

Capita announces that it has secured a contract with Transport for London (TfL) to design and deliver key elements of the network infrastructure that will underpin the upcoming Emergency Services Network (ESN) throughout the London Underground.