Lenders who do more to use technology to improve customer experience are likely to gain a significant competitive edge over their rivals, according to a survey of mortgage brokers by Capita.

Customer Service Avatars and how they help boost conversational self-service.

Capita has been selected by the Department for Education’s Standards and Testing Agency (STA) to manage the administration, processing and support for all primary school national curriculum assessment (NCA) tests in England.

Capita has been awarded a new contract to deliver a programme for culture change and promote flexible working practices in English schools.

Wellbeing in the City – the learning tool developed for Samaritans by Brightwave, part of Capita – won gold in the External Learning Solution of the Year Category at the Learning and Performance Institute’s annual Learning Awards.

New research reveals 50% of recruitment leaders believe at least half of all skills gaps could be addressed by better use of data.

Recognising how the innovative use of technology is transforming teaching and learning and improving educational outcomes.

A new suite of navigation simulators for the Royal Navy will be rolled out this year as part of Project Selborne’s modernisation of Royal Navy training.

Thousands of young people from all backgrounds across the UK are to get the chance to study and work abroad thanks to flagship government scheme.

We're helping public sector organisations to shift customer interactions to an online channel – transforming customer responsiveness and experience.