The finance industry – in the shape of day to day banking - has led in digital transformation and innovation with apps and instant transactions.

It’s that time of year again, when retailers slash their prices for Black Friday, as eager customers seek out the best deals ahead of Christmas.

We’re all now feeling the effects of ‘Covid debt’: physical, mental – and, increasingly, financial.

Capita explores the state of the EV charging industry, its changing regulatory landscape, and the vital role of customer service in addressing these challenges.

We developed an automation solution to reduce Anglia Revenues Partnership’s yearly manual workload of 4,000 Verify Earnings and Pensions alerts.

To get a better understanding of building energy consumption, we engaged SMS plc to apply metering and data expertise for valuable energy management insights.

How Capita’s 9-year partnership with TfL is transforming London's transport infrastructure, including Congestion Charging, LEZ, ULEZ & Safer Lorry Scheme (DVS)

The majority of consumers believe that the financial services industry is not doing enough to protect the environment.

When BBC TV Licensing had to communicate with over four million new customers we helped them to process incoming mail and payments in a scalable environment.

Capita helped a leading automotive company with customer insights that informed the development of an innovative ‘Live Tour’ solution.