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The finance industry – in the shape of day to day banking - has led in digital transformation and innovation with apps and instant transactions.

Insight

It’s that time of year again, when retailers slash their prices for Black Friday, as eager customers seek out the best deals ahead of Christmas.

Insight

We’re all now feeling the effects of ‘Covid debt’: physical, mental – and, increasingly, financial.

Insight

Capita explores the state of the EV charging industry, its changing regulatory landscape, and the vital role of customer service in addressing these challenges.

Insight

We developed an automation solution to reduce Anglia Revenues Partnership’s yearly manual workload of 4,000 Verify Earnings and Pensions alerts.

Case study

To get a better understanding of building energy consumption, we engaged SMS plc to apply metering and data expertise for valuable energy management insights.

Case study

How Capita’s 9-year partnership with TfL is transforming London's transport infrastructure, including Congestion Charging, LEZ, ULEZ & Safer Lorry Scheme (DVS)

Case study

The majority of consumers believe that the financial services industry is not doing enough to protect the environment.

Reports

When BBC TV Licensing had to communicate with over four million new customers we helped them to process incoming mail and payments in a scalable environment.

Case study

Capita helped a leading automotive company with customer insights that informed the development of an innovative ‘Live Tour’ solution.

Case study

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