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Citizen experience
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Water efficiency should just be an underpinning activity, you need to save water and not waste it and then you need these extra things on top like reservoirs and water transfers, and even desalination. If you don’t do the water saving bit you just need to build loads more stuff and you do get into a position where you need desalination pretty quickly

Service

We look at public sector digital transformation projects delivered during the pandemic such as the UK Health and Security Agency (UKHSA) Test and Trace programme.

Insight

We’re working in partnership with the utilities sector to create a sustainable future through data-led insight and innovation, transforming new consumer demands into opportunities to grow.

Service

Gillian Chamberlain reports back from a panel session at the CCW Europe Summit where she discussed the importance of meeting business goals when outsourcing.

Insight

The motor finance and leasing market is moving towards a ‘finance first’ approach, determining affordability ahead of purchase.

Insight

How can levelling-up be truly achieved when there’s still a large gap between those who are digitally included and those in our communities who are not?

Insight

As political leaders and civil servants react to an ever-increasing array of challenges, we consider how to make time for placemaking and digital projects.

Insight

Serving people who know what they want means that media companies can more easily identify how to give them exactly that.

Insight

Discover how intelligent automation can help UK central government improve citizen experience, increase productivity, and overcome challenges.

Insight

Water providers can go a long way to ensuring that we are all using our precious resource more responsibly.

Insight

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