Discover how structured records management can secure sensitive data, ensure GDPR compliance, streamline operations, and maximise efficiency for legal firms.

Our article considers how today’s retail customer is seeking a much deeper involvement, and the brands who can give them this are the ones with whom they will choose to shop.

Discover how AI improves legal records management for solicitors, enhancing data access, security, and compliance while uncovering key information.

As we’ve mentioned in a previous article, 2021 saw smaller UK energy suppliers cease trading and exit the market at an unprecedented rate.

All businesses experience peaks and troughs in customer activity throughout the year. What makes the difference is how you handle these occasions.

Today’s consumers are experiencing a renewed appreciation of the value of retail, as well as the importance that shopping brings to their quality of life.

By focusing on seamlessly connecting the customer journey, we consider how the consumer electronics sector can succeed in the face of rising expectations.

Peter O’ Connor, Managing Director at Capita Mortgage Software Solutions, takes a look at how we can create a better home buying experience for customers.

More consumers are signing up for buy now pay later schemes. How can retailers better support the vulnerable?

Our article considers how the travel and leisure sector must focus on customer centricity to head towards a prosperous future.