We take your technological transformation strategy and augment AI content, supporting you with collating and presenting data throughout to evaluate adoption.

The journey for police forces to achieving GDPR compliance and avoiding Information Commissioner's Office investigation, fines, and reputational damage.

How to adopt a data-driven approach and embrace the power that robust data analytics can bring.

Retailers are facing more pressure to use technology to improve interactions with customers to create stand out experiences.

Pete Budge, Managing Director of the Capita Scaling Partner Team, considers how the UK’s bold pension fund pledge is shaping investment.

It’s that time of year again, when retailers slash their prices for Black Friday, as eager customers seek out the best deals ahead of Christmas.

Our article considers how, if providers focused on renewing trust, it would go a long way to helping them to deliver on their promises to customers.

Our article considers how being able to provide equality of service to all is one of the most crucial challenges that today’s telecoms providers need to face up to.

By streamlining ticket handling and enhancing collaboration, we’ve improved case resolution times and customer satisfaction for an efficient support experience.

Together with Transport for London (TfL) we're tackling transports' biggest challenges and enabling 34 million people around the UK to travel safely, efficiently and sustainably.